Solved: 3ds Max will not install (Monitor.exe) - Page 3

Anonymous · ‎03-19-2013

I have no idea what this monitor.exe is, but I cannot find it in the task manager to close it so I can install this program. Please help, my attempts to google solutions have failed.

Anonymous · ‎03-24-2016

I tried to kill Monitor.exe and it seemed to work but I got the same problem when I tried again. When I tried to exit the installer gave me an error about communication failure. I'm not doing anything that's going to mess up my computer just to get a free trial of this software. Please help! By the time I figure this out my free trial will be over and I didn't even get a chance to use it..

Mark.Lancaster · ‎03-24-2016

@Anonymous

To make your life easier.. Please go to the Autodesk Virtual Agent and follow the download links to your product. Download all of the parts first (some applications may only have a single part to download) and then go to your download location. Extract (double click) part 1 (or the single part download) and in a few seconds the extraction will start. It will then prompt you to extract to C:\Autodesk and once the extraction is finished the installation will start. Also make sure you have admin rights, UAC is turned off and Anti-Virus temporary disabled prior to installation.

Mark Lancaster

& Autodesk Services MarketPlace Provider

Autodesk Inventor Certified Professional & not an Autodesk Employee

Likes is much appreciated if the information I have shared is helpful to you and/or others

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Anonymous · ‎03-25-2016

Didn't work. I got the same error. I also got an error mid install that there was a problem installing (my guess is because it hadn't extracted part 2 yet).

Anonymous · ‎04-02-2016

Solved .
In windows 10 ,I just had to go to task manager ,go to details ,there was monitor.exe running ,an advanced system care icon ..END TASK ..that's it .Auto Desk resumed installation.

Anonymous · ‎04-04-2016

I tried that, it resumed for about 30 seconds before failing and giving me a "communications error" message. When I retried I got the same prompt about Monitor.exe.

Anonymous · ‎05-23-2016

Ok i solved this thx it took me a while though to figure out how to find the commandprompt (its hidden in windows 10) and how to run it as admin. I'm amazed by this to be honest. Autodesk and Microsoft both huge companies with endless resources why would they not make this installment easier? I have never experienced something like this during an installation of another program. This feels like something that would happen when you download some pirated software.

Anonymous · ‎06-27-2016

IT WORKED..! THANKS!

Anonymous · ‎09-21-2016

I am using windows 10 and this method worked in it, thanx alot.

Anonymous · ‎10-16-2016

This does not work for me, even if I do it in command prompt. Apparantly the command itself works however the message still comes up. I've looked through the task manager and no such program is actually running. Whether I try and install it on my flash or my hard drive it just doesn'twork. I'm using windows 10 and this program has worked before,and I do remember this message coming up.

Anonymous · ‎11-17-2016

Hi,

I am experiencing the same problem however when I do the steps you have provided the problem is still occurring.. is there anything else I can do? I have windows 10.

Thank you!

Chantrice

matthew.d · ‎11-25-2016

Hi @Anonymous,

Sorry to hear that. Which steps have you taken? Have you tried disabling your antivirus and installing from the virtual agent? Please make sure to remove/clean uninstall your previous attempts. Have you tried the solutions by @Anonymous? Have you fully updated your system?

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

Anonymous · ‎11-30-2016

Check if you have a program running for IObit called "Monitor.exe" I did, turned it off, Then it worked

Anonymous · ‎12-22-2016

it worked for me.thanks

Anonymous · ‎12-25-2016

But when i try that command the computer said is can not be turn off, why and how i can solve this problem?

Anonymous · ‎01-16-2017

It worked for me thanks a lot!!

Run Cmd as Administrator and paste Taskkill /f /im monitor.exe

Anonymous · ‎05-17-2017

this process worked perfectly.. my computer is restarting at the moment after the install

I have window 7 professional

Anonymous · ‎05-17-2017

"You can open Task Manger; click the 'Processes' tab & scroll down to 'monitor.exe' - select and end process. The install will resume."

this worked

Anonymous · ‎07-26-2017

Go to Task Manager -> History -> kill monitor.exe process (this maybe being used by some software). Click OK on installation panel to proceed with installation.

Thanks,

Aamir

Anonymous · ‎09-06-2017

It even work with WIN10 for 2018 3Ds.
Great thread!!

Anonymous · ‎10-02-2017

thanks it's work

3ds Max will not install (Monitor.exe)

3ds Max will not install (Monitor.exe)

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