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problems with installation

problems with installation

efren_tap
Explorer Explorer
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Message 1 of 3

problems with installation

efren_tap
Explorer
Explorer

Good afternoon, could someone help me with an error that occurs to me when I now want to install Autocad 2024. It tells me "Insert th" to save in the web version and for mobile devices of Autodesk 'Disk and click Ok.
If I click Ok it gives me an error.

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274 Views
2 Replies
Replies (2)
Message 2 of 3

mdavis22569
Mentor
Mentor

Have you seen the following:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/open-save-to-web-m...

 

How are you installing the AutoCAD?    Autodesk Access or from a download? 

 

 


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

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Message 3 of 3

Hotter_R
Autodesk Support
Autodesk Support

Hi @efren_tap 

can you please use the Autodesk Log collection tool and make the zip file available here?

Or send med a private message where to download. 

 

With that logs, I can check for the problem of your installation. 

 



Rainer Hotter

Technical Support Specialist - Installation & Licensing
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