MentalRay dll not loading-MAX17

MentalRay dll not loading-MAX17

mfeldhaus
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Message 1 of 53

MentalRay dll not loading-MAX17

mfeldhaus
Contributor
Contributor

When opening an existing Max16 file (with mental ray as render) in 17, I get missing dll errors for mental ray.  The path in 17 is set to the location where the files are located, but they don't to load.

 

Obviuosly I can not select mental ray as the render in 17. So I have been playing with ART but not getting the same results as MR gives.  I need to stay with MR to finish current projects.  More time spent with ART and adjusting settings might help....we will see.

 

Thanks.

 

-M

Accepted solutions (1)
35,750 Views
52 Replies
Replies (52)
Message 21 of 53

Richard.Vivanco
Advisor
Advisor

Hi

Initially i have the same problem, i download the zip files and copy paste all the files in the folders.  Unistall mentalray plugin, then i run mentalrayplugins2017  file.

Now the error panel doesnt appear but i dont see mentalray or iray.  Only appears quicksilver and arch&desing materials.

Whats wrong ?

 


Richard Vivanco V.
Arq. BIM Manager + Autodesk Certified Instructor
Website | Youtube | LinkedIn



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Message 22 of 53

DanielWichterich
Participant
Participant

Hello, I have the same problem. I tried both installers from this thread. MentalRay is still missing. How can I solve this?

 

Thanks!

Daniel

 

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Message 23 of 53

mfeldhaus
Contributor
Contributor

I am not sure, but did you see the rendering plugins installed?  I did not, only the feature plugins.  I uninstall the Nvidia feature plugins and and then ran the install file provided.  I was then able see both Iray and mental Ray as available renderers in Max.  On the initial installation I was getting the feature plugins, but not the rendering plugins.

 

-M

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Message 24 of 53

DanielWichterich
Participant
Participant

I don't see any MentalRay Plugins in the plugin manager. Is that what you are asking?

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Message 25 of 53

Richard.Vivanco
Advisor
Advisor

Hi

mentalray and iray comes with your instalation?? I try several times, reinstall, download mentalray but it doesnt work.

Do you use student version?


Richard Vivanco V.
Arq. BIM Manager + Autodesk Certified Instructor
Website | Youtube | LinkedIn



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Message 26 of 53

mfeldhaus
Contributor
Contributor

Not the plugins manager, but Control Panel / Programs and Features for your system.

 

-M

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Message 27 of 53

Anonymous
Not applicable

Thank you

It worked, god bless you for been here to help us.

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Message 28 of 53

DanielWichterich
Participant
Participant

Unfortunately didn't work for me. Any more tipps from Autodesk? 

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Message 29 of 53

marcin_perek
Explorer
Explorer

Try to install both of those files, Mentalray2017.msi it's not enough, I found them in installation folder

c:\Autodesk\WI\Autodesk 3ds Max 2017\x64\MENTALRAY\Mentalray2017.msi
c:\Autodesk\WI\Autodesk 3ds Max 2017\x64\MENTALRAYPLUG\MentalrayPlugins2017.msi

Message 30 of 53

trevor_smith1
Contributor
Contributor

In case anybody else is still having issues with this we noticed the \nVidia subdirectory in plugins directory wasn't included in the Plugin.UserSettings.ini file in the root of 3DS Max

 

This may have been as a result of the installation batch file we have setup where we add a network plugin pool to the plugins locations, or a screwed Mentalray installation?

 

Either way when this was added to the plugin paths it worked, without even reinstalling Mentalray.

 

Hope this helps if all else has failed.

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Message 31 of 53

conkerz
Enthusiast
Enthusiast

What exactly did you put into Plugin.UserSettings.ini? I put in: (I have installed both Mentalray2017.msi and MentalrayPlugins2017.msi provided in this thread but MR is still not loading in Plugin Manager.)

[Directories]
mental ray=C:\Program Files\Autodesk\3ds Max 2017\Plugins\NVIDIA
[Help]
mental ray Help=http://www.autodesk.com/mentalray-help-2017-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu
mental ray Help=http://www.autodesk.com/mentalray-help-2016-enu

 

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Message 32 of 53

conkerz
Enthusiast
Enthusiast

I tried reinstalling 3ds Max 2017 and checking the box to install MR and Iray, but it doesn't show up!

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Message 33 of 53

trevor_smith1
Contributor
Contributor

We put in the 2nd line...

 

Additional MAX plug-ins=E:\3ds Max 2017\plugins\

Additional MAX plug-ins1=E:\3ds Max 2017\plugins\nvidia\Plugins\

 

Obviously dependant on your max location

Message 34 of 53

conkerz
Enthusiast
Enthusiast

Hallelujah! I added a path in Configure System Paths, 3rd Party Plugins, pointing to C:\Program Files\Autodesk\3ds Max 2017\Plugins\NVIDIA\Plugins and now it finally works!

 

I must say this is ridiculous.

Message 35 of 53

Anonymous
Not applicable

Got the same problem since a while here and I added the plugin path to ...NVIDIA/Plugins  and it worked too! Thank for the tip!

 

The funny thing is that for some reasons I already 2 paths related to nvidia in that dialog but it seems none of them was the good one! The last one is the one I added to make it finally stop poping error related to missing mental ray files.

 

Capture.JPG

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Message 36 of 53

Anonymous
Not applicable
i have mental ray.dlz in plug in manager but i dont see mental ray in renderer
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Message 37 of 53

Anonymous
Not applicable

Hi 

I'm having the same issues. I have downloaded my version on 3D MAX17 direct from my account on autodesk. I have aldo downloaded the file you posted but I still get the same pop-up with the same error: Missing dlls mrmaterialattribs.gup.

I'm about to reinstall 3D max and see what happen.

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Message 38 of 53

conkerz
Enthusiast
Enthusiast
Tried post 33 and 34?
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Message 39 of 53

Anonymous
Not applicable
I have had this same problem, except on our farm where I install 2017 and then get the mrmaterialAtrribs.gup dll error in Deadline. However reinstall mentalray and max did not work , neither did the mental ray files posted earlier. I had to copy my Plugin.UserSettings.ini which contained this: [Directories] Additional MAX plug-ins=C:\Program Files\Autodesk\3ds Max 2017\PlugIns Additional MAX plug-ins NVIDIA=C:\Program Files\Autodesk\3ds Max 2017\PlugIns\NVIDIA\Plugins\ [Help] I had to copy that file into the "C:\Users\*USERNAME*\AppData\Local\Autodesk\3dsMax\2017 - 64bit\ENU" and the AppData folder is hidden by default, so I had to enable that. After all that garbage, things seem to render correctly on the farm....very easy once I figured it out, which took me most of a day.... ...one missing ini file, really Autodesk, silly.
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Message 40 of 53

Anonymous
Not applicable
In addition to my post above, if you don't see the 2017-64bit folder in the user folder you installed into, run Max once so that it can create the user files and folders, you'll see the Plugin.UserSettings.ini file is probably missing. This threw me for a loop too.
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