How long does it take for support to answer my case?

[Anonymous]

I've submitted a request about registration and activation of my Autodesk 3ds Max on 2/03/2015.

Still no reaction after 3 days.
How long does it take?

It's easier to install with a serial number from a keygen than using my valid license!!

My Case ID: 10507386

[philip.s · Accepted solution]

Apologies for the delay Stefaan and 3 days for a response is definitely longer than expected.

I've alerted our customer support team who should be contacting you shortly.