How do I enter in my serial number that I paid for?

[Anonymous]

Hello, can an expert familiar with Eagle who works for Eagle please remote into my computer and show me how to install and register this software. All of your online help desk stuff is false and none of the pictures of instructions even come close to matching what software I have. I have legally purchased and downloaded Autodesk_EAGLE_8.3.2_English_Win_64bit.exe (92.8mb) from h***s://manage.autodesk.com and the installer does not at any point ask for my serial number or product ID. When I open "Eagle" from my desktop it does not at any point ask for my serial number or product ID. It just loads to a screen that says I have the "free" version and I am limited. Clicking on the menu File -> License Info does nothing. Clicking on the "Upgrade License" button just loads a website asking me to pay more money. On your Eagle website h***s://manage.autodesk.com/cep/#user-management clicking on "+Add" to add a new user opens up a small window. I fill out this window with my name and email and click on "Save & Continue" just makes the window disappear. I still have 0 Users Added. Refreshing the webpage does not make my user show up.

TL;DR:

1. During installation, enter a serial number if needed WHERE? There's no option.
2. Assign users so they can get access. More Help HOW? Your screen just disappears without adding new users?

I've uninstalled & reinstalled dozens of times. None of your tutorials match up with any of the screens I see. Your tutorials for Eagle are for another piece of software called AutoCAD or something??? Your pictures are for AutoCAD.

[andrii.anpilogov]

Hi @Anonymous 

EAGLE doesn't have or store license key on user machine.

All license information is stored in the Cloud services.

Whenever you SignOut in EAGLE you also wipe local cache.

Regards