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@Alina_Yusupova, can you try and start InfraWorks 360 with Administrator rights and see what happens then?
- Run InfraWorks as Administrator: Right mouse click on the desktop shortcut for InfraWorks 360 -> select Run as Administrator
If that doesn't help, then I suggest deleting your Local Cache folder and download your Cloud version again.
@Alina_Yusupova, can you try and start InfraWorks 360 with Administrator rights and see what happens then?
- Run InfraWorks as Administrator: Right mouse click on the desktop shortcut for InfraWorks 360 -> select Run as Administrator
If that doesn't help, then I suggest deleting your Local Cache folder and download your Cloud version again.
You can try to recover the model first.
If that doesn't work, to expand on what @John_DeLeeuw mentioned about deleting your locally cached model.... to find your model's local cache location simply hover over the cloud icon, note the file location, close InfraWorks and delete that entire folder (the one the just numbers. In my case it was located in folder 112924).
Open InfraWorks again and re-download the cloud model.
Additional info about deleting the model can be found here: http://forums.autodesk.com/t5/infraworks-360-infratips/how-to-delete-an-infraworks-model/ba-p/590036...
You can try to recover the model first.
If that doesn't work, to expand on what @John_DeLeeuw mentioned about deleting your locally cached model.... to find your model's local cache location simply hover over the cloud icon, note the file location, close InfraWorks and delete that entire folder (the one the just numbers. In my case it was located in folder 112924).
Open InfraWorks again and re-download the cloud model.
Additional info about deleting the model can be found here: http://forums.autodesk.com/t5/infraworks-360-infratips/how-to-delete-an-infraworks-model/ba-p/590036...
I opened my model (in home computer, than copied to computer in the work).
But now is problem - my model dont open in other computers. I must to send this to clients, but they cant open. I tried to send local model and to share cloud molel.
I opened my model (in home computer, than copied to computer in the work).
But now is problem - my model dont open in other computers. I must to send this to clients, but they cant open. I tried to send local model and to share cloud molel.
@Alina_Yusupova, you can share your Cloud model with clients without opening it. Check this page for the Collaboration workflow.
You just need to add your clients email address (that they used with their Autodesk ID) to the Model Group in which your InfraWorks 360 model is generated. Click Done to send an email invitation to each new user. A notice is displayed on InfraWorks 360 Home. Users must accept the invitation to join the group and download your model.
@Alina_Yusupova, you can share your Cloud model with clients without opening it. Check this page for the Collaboration workflow.
You just need to add your clients email address (that they used with their Autodesk ID) to the Model Group in which your InfraWorks 360 model is generated. Click Done to send an email invitation to each new user. A notice is displayed on InfraWorks 360 Home. Users must accept the invitation to join the group and download your model.
@Alina_Yusupova, then I suggest you duplicate your home model or the model version you are still able to open on any PC and publish/sync that again to the same Collaboration Group.
You can Duplicate an existing cloud model, which creates a local, disconnected copy of that model.
Hope this can help you?
@Alina_Yusupova, then I suggest you duplicate your home model or the model version you are still able to open on any PC and publish/sync that again to the same Collaboration Group.
You can Duplicate an existing cloud model, which creates a local, disconnected copy of that model.
Hope this can help you?
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