Stuck in transfer from personal hub to team hub

[v.engblom.carp]

You forced a transfer from personal hub to team hubs for two weeks ago and it says it is still processing the transfer. This means I can't save any files or move them manually to the Team hub space.

[jhackney1972]

When you are logged into Fusion use your Team Autodesk ID, what do you see if you click on the indicated icon?  A screen capture would be nice.

[v.engblom.carp]

There's the new team hub and my old personal hub. The new Team hub has 0 of my old designs. And if I log into my old personal hub I can't save or export any of the designs since they're stuck in transfer. This has been going on for 2 weeks.

[RajkumarIlanchelian]

@v.engblom.carp I am asking one of our engineering teams to reach out to this thread. Can you also please direct message me your email ID used to register for Fusion please? 

[rajat_mehtaL58QJ · Accepted solution]

Hi @v.engblom.carp ,
The team has fixed your issue . Can you check and confirm ?
Thanks,
Rajat

[v.engblom.carp · Accepted solution]

Yes it works now, thanks!