The public share link has always been a perpetual link that doesn't change. This is important because it is distributed via email and our ERP system, so any employee or customer can open the link and see the most up to date version of the file.
Something has changed recently, and the link is now changing for each new version.
This is a big problem, we have 10,000 drawings and models (pdf's, and stp files) that we have copied the public share link and uploaded to our manufacturing system, assembly instructions/SOP's, and suppliers, etc.
We have relied on the perpetual link so any changes to the design, we only have to update the file in Fusion Teams, and everywhere the shared link is used - the user sees the updated version.
@ryan.bales @Rafal.Chlod - Why is Fusion now doing this?
We need to get this back to a perpetual link as soon as possible.
Solved! Go to Solution.
Solved by RajkumarIlanchelian. Go to Solution.
@william We are aware and our apologies. We are actively working to identify what happened here.
Rajkumar Ilanchelian
Autodesk Fusion
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Thanks for the quick reply.
It has only started happening recently (have only noticed it in the last 2-3 weeks), I initially thought it was someone at our end not following the process correctly.
Already it has cost us thousands in rework, because contractors thought they were looking at the most up to date version of the plans and didn't realize they were in fact looking at an out-of-date version.
I don't know why the developers would muck around with this and break it, when it's been working fine up to now.
How does this even happen? How does someone get to make a change like this, and code released without it being picked up?
@william Valid questions that you have there. Our first order of business is to get customers like you unblocked. As I learn more on what happened I may be able to share details.
Rajkumar Ilanchelian
Autodesk Fusion
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@RajkumarIlanchelian - When can we expect a fix for this?
This is causing so many issues for us every day.
@william @We are expecting either a Thursday or Friday deployment if all the testing goes well. Will certainly keep you posted.
Rajkumar Ilanchelian
Autodesk Fusion
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@william The problem should be addressed now. We do sincerely apologize for the experience here.
Rajkumar Ilanchelian
Autodesk Fusion
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@RajkumarIlanchelian Thanks for fixing this.
I updated a couple of files and checked the links; everything appears to be working correctly now.
Couple of questions:
Can you confirm when the change was made that broke the perpetual link functionality? So, I can work out what files are affected here.
Why was the change made? Was it intentional, and if so - why?
@william The issue was introduced on June 10.
Rajkumar Ilanchelian
Autodesk Fusion
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