Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install Nastran solver because of a software update

6 REPLIES 6
SOLVED
Reply
Message 1 of 7
D-NGK
553 Views, 6 Replies

Unable to install Nastran solver because of a software update

Hi,

since the last update I receive this message, when I want to do a local simulation.

 

I already tried to clean the cache, do a manual clean install and do a clean install with the fusion cleaner utility.

Nothing helped so far and in this forum.

 

Also none of the information I could find in this forum helped me so far.

 

Thanks for your help alrady! 

DNGK_0-1630166223442.png

 

6 REPLIES 6
Message 2 of 7
Marcin_Kosciolek
in reply to: D-NGK

Hi @D-NGK 

 

The solution for this issue is to reinstall Fusion 360 manually. Please download Fusion from your Autodesk Account, and after that, run an installer. You don't need to perform a clean uninstall beforehand.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

Message 3 of 7
D-NGK
in reply to: D-NGK

Hi,

I have done that already as described above.

Once with a mnual clean install described here

and one with a automatic clean install using the cleaner utility.

 

Both fresh installations had the same issue.

Message 4 of 7
Marcin_Kosciolek
in reply to: D-NGK

Hi,

 

Tell me please, what version of Fusion you have after reinstall?

To check it in Fusion, click on the questioner in the right-top corner, and then click About.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

Message 5 of 7
D-NGK
in reply to: D-NGK

The version is:

2.0.10811
Windows 10 (19043)

Message 6 of 7
Marcin_Kosciolek
in reply to: D-NGK

Hi @D-NGK 

 

You don't have the latest version of Fusion (this is one of the versions which has troubles with Live Update). Fusion is not able to upgrade to the newest version, and it generates troubles with other environments (like Simulation). Please download one again installer from Autodesk Account, and install Fusion one more time. Versions higher than 2.0.10811 should be free of this issue.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

Message 7 of 7
D-NGK
in reply to: D-NGK

@Marcin_Kosciolek thanks for the feedback. Now after giving it another try to reinstall it is working.

Thanks!

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report