Unable to install Nastran solver because of a software update

D-NGK
Enthusiast
Enthusiast

Unable to install Nastran solver because of a software update

D-NGK
Enthusiast
Enthusiast

Hi,

since the last update I receive this message, when I want to do a local simulation.

 

I already tried to clean the cache, do a manual clean install and do a clean install with the fusion cleaner utility.

Nothing helped so far and in this forum.

 

Also none of the information I could find in this forum helped me so far.

 

Thanks for your help alrady! 

DNGK_0-1630166223442.png

 

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Marcin_Kosciolek
Autodesk Support
Autodesk Support

Hi @D-NGK 

 

The solution for this issue is to reinstall Fusion 360 manually. Please download Fusion from your Autodesk Account, and after that, run an installer. You don't need to perform a clean uninstall beforehand.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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D-NGK
Enthusiast
Enthusiast

Hi,

I have done that already as described above.

Once with a mnual clean install described here

and one with a automatic clean install using the cleaner utility.

 

Both fresh installations had the same issue.

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Marcin_Kosciolek
Autodesk Support
Autodesk Support

Hi,

 

Tell me please, what version of Fusion you have after reinstall?

To check it in Fusion, click on the questioner in the right-top corner, and then click About.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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D-NGK
Enthusiast
Enthusiast

The version is:

2.0.10811
Windows 10 (19043)

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Marcin_Kosciolek
Autodesk Support
Autodesk Support
Accepted solution

Hi @D-NGK 

 

You don't have the latest version of Fusion (this is one of the versions which has troubles with Live Update). Fusion is not able to upgrade to the newest version, and it generates troubles with other environments (like Simulation). Please download one again installer from Autodesk Account, and install Fusion one more time. Versions higher than 2.0.10811 should be free of this issue.

 

Marcin Kościółek
Global Product Support

My Screencasts | Fusion 360 Webinars | Tips and Best Practices | Troubleshooting

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D-NGK
Enthusiast
Enthusiast

@Marcin_Kosciolek thanks for the feedback. Now after giving it another try to reinstall it is working.

Thanks!

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