Fusion 360 for Education shows 30 day trial

[Anonymous]

I am the administrator for a high school in Michigan, and we are preparing to deploy Fusion 360 to 32 computers in our STEM lab.  However, when I ran a test installation, it said that I was on a 30 day trial rather than the 3 years.

[James.Youmatz · Accepted solution]

Hi @Anonymous,

Welcome to the Fusion 360 Community!

Just to check - have you made your account that you are logging in with a student account yet? If you only downloaded the educational version of Fusion 360, that will NOT make your account a student. The easiest way to do this, is to click the Trial Expires in.. message within Fusion 360 and sign up as a student. 

You can also sign up via the education website here.

If you have already done that and it is still not working, please email me your account email address to james.youmatz@autodesk.com and I can take a deeper peek.

Thanks,

[mike.tessier · Accepted solution]

Hi @Anonymous,

Thanks for posting and welcome to the Fusion community! It's super exciting to hear that you will be using Fusion in your lab at the school!

The entitlement for Fusion is tied to the Autodesk account that was used to sign into the application. If you haven't already, I would make sure that you have create an account/register through the education site (I linked it here to make it easy on you! 🙂 ).

Once that account has been created/registered on our education site, you should be able to log into Fusion with those credentials and the trial countdown *should* disappear. If it doesn't, you may be experiencing a known issue, and at that point you should circle back here with me and I can get some wheels spinning in our back office to get that corrected.

I hope this helps! Please let me know if you have any questions or concerns. I look forward to hearing back from you!

Cheers,

[Anonymous]

Hi, James & Mike.  Thanks for responding!  I checked again on the site, and today, the register/download links are showing. so I was able to grab the software and once I sign on with my account into Fusion, it did not give me the 30 day trial warning.

I am running into a different workflow issue now, but I'll start a new thread on that topic.

Thanks again!

[Anonymous]

Hi,

I am having the same issue that was mentioned.  I created an educator account and I installed the software with the lab install package.  I tried logging in to fusion 360 and it still says 30 day trial.  Can you please help me fix this?  This has been an issue for all of the accounts we have created.  We only have about 10 days left on our accounts and I am trying to teach my students a 3-D Modeling Unit using Fusion 360.

[taimanwow]

Good Evening Gents, 

    I too have had this issue, but even after registering for a student account it stays lays at 30 days instead of the 4 years that I have Drafting and Construction. If you could do some backroom magic and help me out that would be great!

      Cheers -Tai

[Anonymous]

Same problem here, 30 days trial rather than 3 years.

[Anonymous]

Hello,

We are using Fusion 360 at our school and we are just having this issue with the 30 day trail turing into an icon that says the trial is over and the kids cannot save. When we get them to try and sign in as a student using their school email it does not seem to make any difference. Do you think you could look up our school name and see if it is something we have no control over please?

I have tried both supplied email addresses above an neither are active anymore.

I appreciate any help you can give.

Thanks,

Bev

[Anonymous]

I am having the same issue as all the other posts in this thread. All students have created an account but it still shows a trial period. We are currently down to about 22 days. Need to get this resolved. A few students were able to get the license but most can't. We go back in through their account and try it again to get the same trial results.

[Anonymous]

I had a lot of help from Autodesk to help solve this issue, some students were able to log in and register and they has their license changed other i needed to send their individual email addresses to Autodesk and they fixed it. 

I was persistent with asking for help and I did receive support.

I am glad I did stick with it because the software is terrific to use with students.

Sorry i cannot be more help, at least you have time to sort it out, by the time I realised there was an issue all the students could not save any work.

[brmark]

SO like everyone in this forum... I too am having the the same problem. We are setting up machines for both our Art Lab and Future Stem Labs. I setup an educators account and have verified it and associated it with our School.

When I install and log in using that same account - I see Trial ends on (now) 29 days. I click the subscribe Now button and it goes through the login to the education sight- It says oK and gives me access. But i restart Fusion 360 and Log back in an it still says Trial ends in 29 days. 

I click on refresh to check license and it says what is in the other Image i posted. Is there any way we can do a quick fix of this as we are getting closer to the next semester and would like to be able to begin working with some students using Fusion

[Anonymous]

im not the only one

[Anonymous]

Hi,

I followed the solution, above (log out and log back in), but I still see "Autodesk Fusion 360 (Trial ends in 30 days)".

I'm afraid to even try installing CFD before I get this Fusion 360 issue resolved.

Any help would be wonderful!

Thank you,

Ryan

[g-andresen]

Hi,

NO PANIC!
Either the hint will disappear during the "test period" or definitely at the end of the 30 days.

This is how it was with me and many people I know.

günther

[Anonymous]

John and Mike,

I am having a similar issue with my students' accounts.  The school is verified and on the list.  I can log into the machines just fine as an educator, but the students have "expired".  We have gone through the verification process with them and that hasn't worked either.  Please help.

[susangerena]

Another teacher here who is in the same situation. The majority of my students successfully verified their accounts but I have 2 who waited to verify until the trial had run-up. Though they both received messages that they have verified their education status Fusion360 continues to say that their trial has expired. It occurs on multiple computers also. 

We have tried the logout and log back in. 

[sc]

Is there now a prescribed fix that we can use? I'm suffering the same problem with multiple individual students in several groups. It really is starting to make us reconsider the use of this otherwise excellent package with our students.

[Anonymous]

Hello, yes I did manage to solve this issues.

About half the students followed instructions and logged in with their own license independently, the rest needed individual assistance with a range of issues such as;

Students were not checking there emails and verifying there license

Students did not attach the letter correctly when they enrolled

Students did not click on fusion360 when they were directed to or went to the get products page

[Anonymous]

We did finally get clarification that “Get Product” had to be clicked on the student’s account page. If the student has been verified through SheerID, have them login to the Autodesk Education website then go down to Fusion360 and click get product.

That was not a clear step in the setup!

[tunc.ahin]

It still doesnt work for me.
I signed up through the educational link, got verified by that 3rd party app, on Autodesk educational website I see that my student status is verified and valid till next year, I downloaded Fusion 360 by clicking Get Product link on that same student page, I logged in to Fusion 360 with my student account and still see I have 25 days or so remaining in my trial. I clicked subscribe now button hoping I can maybe link things there but there is no such option.

People say autodesk support understandably does not look into students troubles about the software and you get an auto response that doesn't conclude anything. I would really appreciate if someone from the community would give me advice maybe after trial expires things will look right?