Unable to connect to internet error

[PatrickHKDHH]

I know this issue has been addressed with several posts.  I've read and tried them all i could find without success.

Before i get pushed to the help articles, here is what i have done:

1. I do NOT use a proxy (i work from home on my personal system, no corporate network);
2. disabled firewall, virus protection;
3. disabled the READ ONLY attribute in every file/fold under Users\...\AppData\Local\Autodesk;
4. run a repair;
5. downloaded/uninstalled/reinstalled Fusion360 (and now i cant even get it to start);
6. updated WLAN router firmware, rebooted entire network multiple times;
7. rebooted in Safe Mode with Internet.
8. Attempted to access it via FusionTeam (it worked once but then died

Up until mid-december, i never had this problem.  I haven't made any changes to my system (Windows 10 home - 64bit ,Intel i7-7700, 16gb)

HEEEELP PLEEEZE!!!  NOTHING WORKS!

[jhackney1972]

Please open the Fusion 360 Service Utility and run the Network Diagnostics from it.  Here is a link to what I am talking about.

[PatrickHKDHH]

I did that as well.  all pass with the exception of mcmaster.com/shell.aspx.

[PatrickHKDHH]

[jhackney1972]

Collect your Fusion 360 log files and attach a zip copy of them to a reply post.  This article will help you gather them up.

[PatrickHKDHH]

See attached.

[jhackney1972]

I do not see anything attached.  You can only attach via the Forum, not email.  Please try again.

[jhackney1972 · Accepted solution]

I still have not seen any log files attached to your Forum post.

[PatrickHKDHH]

Thank you for you help.  I was able to get in touch with Autodesk support to do some troubleshooting.  After everything done, it turned out to be something (yet to be determined) with my home networking.  I've got a Netgear R4700 and suspect a recent firmware update may be the culprit.  I bypassed it and everything works great now.  

Sometimes it's the simplist of solutions.