Gauging solve difficulty; server status; job compute time?

[brooknorton1]

So I submitted 2 jobs today and they both stuck at 5% solved. I cancelled one, and the other sits at 5% for hours now. I'm trying to figure out if the issue is with the model, or maybe the Autodesk server is overloaded... So in general...

* Is there a way to see how busy the Autodesk server is?

* Is there a way to see how much compute time a job took?

Thanks

[RajkumarIlanchelian · Accepted solution]

@brooknorton1 Our apologies for this experience. We are currently looking into our backend as priority to address this very issue. 

You can try a File - Open and that should help you get moving forward. 

Please follow status here - https://health.autodesk.com/

[brooknorton1]

Great to have that server health link.

Is there a way to see how much compute time a job took so that I can get a feel for which of my models are taxing the system more, or less, to help me get a feel for solve times I might expect?

[RajkumarIlanchelian]

@brooknorton1 We do not expose that but this is a degrade status on our end. So it was not really any one particular file that is stressing the system. The expectation is that your uploads should just work. 

[brooknorton1]

What kind of limit do you have for model complexity?