Fusion 360 install problem

Fusion 360 install problem

Anonymous
Not applicable
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44 Replies
Message 1 of 45

Fusion 360 install problem

Anonymous
Not applicable

When I try to install Fusion 360 from the link in the activation email (subject: Your Fusion 260 Account is Ready!), I get a dialog with

Unexpected Error

HTTP Error 403: Forbidden.
Please attach the file ".\streamer.log" to any problem reports before closing this dialog.

A search of my computer fails to find streamer.log.

I'd appreciate some help with this.

Thanks.

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Accepted solutions (2)
5,374 Views
44 Replies
Replies (44)
Message 2 of 45

Anonymous
Not applicable

I am having the same issue.  

 

Using a MacBookPro with OSX 10.8.3.

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Message 3 of 45

secorw
Community Manager
Community Manager

We are working to fix this problem.  Can you please email fusion360beta@autodesk.com with your email addresses?  We can get an updated link sent out to you.

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Message 4 of 45

Anonymous
Not applicable

So do I: File was downloaded on Tuesday. Installation today not possible. Also the Download-link in the Email is´nt valid anymore.

 

error.jpg

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Message 5 of 45

jessica.t
Alumni
Alumni
Accepted solution

Hi Florian,

 

Welcome to the Discussion Forums! We're sorry to hear that you are experiencing installation issues. I will send you a fresh download link directly through private messaging here on the Forums.

 

You can check your private messages by clicking on the little envelope next to your profile name.

 

Thanks so much!

 

 

 

 



Jessica Thrasher
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Message 6 of 45

Anonymous
Not applicable

Thank you very much for your Quick reply!! Installation is currently processing!

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Message 7 of 45

Gekooo
Explorer
Explorer

Hi, I have the same link problem!

I'm using win 7 x86

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Message 8 of 45

Anonymous
Not applicable

I just get a blank page when I click the email link

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Message 9 of 45

jessica.t
Alumni
Alumni

Hello Vischio and welcome to the Discussion Forums!

 

I will send you a direct download link via private message in one moment.

 

Sorry for any confusion that this may have caused!



Jessica Thrasher
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Message 10 of 45

jessica.t
Alumni
Alumni
Accepted solution

Hi Mark!

 

So sorry for the broken link. I will send you a new one in a private message.

 

Thank you for your patience and welcome to the Discussion Forums!



Jessica Thrasher
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Message 11 of 45

Anonymous
Not applicable

what are the system requirements to install fusion 360 on my computer

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Message 12 of 45

keqingsong
Community Manager
Community Manager

@Anonymous wrote:

what are the system requirements to install fusion 360 on my computer


Operating System: Mac OSX 10.7 or later, 64-bit Windows 7 or later

CPU: 64-bit processor

Memory: 3GB RAM (4GB recommended) 

Graphics Card: All graphics cards on supported hardware (other than Intel GMA X3100. Dedicated graphics recommended).

Keyboard: U.S. Or U.K. Keyboard layout

Pointing device: MS-compliant mouse, Apple Mouse, Magic Mouse, MacBook Pro trackpad

 

Does this help? 


Keqing Song
Autodesk Fusion Community Manager
Portland, Oregon, USA

Become an Autodesk Fusion Insider



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Message 13 of 45

Anonymous
Not applicable

My link is also dissabled.  Please send me another so that I may work at home and at other locations.

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Message 14 of 45

philip.s
Alumni
Alumni

Hey Chris,

 

I just sent you a Private Message (little envelope next to your profile name when signed in) with the Fusion 360 link.

 

Please let us know if there's anything else that we can do for you!

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Message 15 of 45

Anonymous
Not applicable

I am having problems with an inactive link as well. 

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Message 16 of 45

philip.s
Alumni
Alumni

Sorry about the wait Clark. I've also just sent you a Private Message with a live link!

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Message 17 of 45

Anonymous
Not applicable

hi,

same problem here . ive tried to attach error message .

can you help ?

thanks in advance

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Message 18 of 45

Anonymous
Not applicable

here attached is the autodesk.webdeploy.streamer log file  .

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Message 19 of 45

marcogonzbrio
Community Visitor
Community Visitor
For me, i just have to install the fusion 360, with autodesk 360 open.
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Message 20 of 45

khilkills
Observer
Observer

Heyy, i'm Akhil here, and am experiencing the same problem when I try and install the program.

please help.

 

Thank You

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