crash asking for new document

Anonymous · ‎05-21-2016

crash asking for new document....

What's going on with this version of Fusion 360.

Is it possible to rollback to a stable version ?

James.Youmatz · ‎05-23-2016

Hi @Anonymous,

I am sorry to hear this is happening! From the screenshot, it looks like Fusion is getting hung up when trying to save a recovery file for your document. Have you had issues in the past with Fusion being slow to save documents? Also, does Fusion eventually crash (generates a crash error report that you can submit)? I tried to look up your crash error reports and I wasn't able to find any. Do you have crash error report numbers that I could look up?

One thought I had however - in your preferences in the General tab you can change the Automatic Recovery Save Time interval. Does changing this value to a longer time help at all? Also, does Fusion ever come back from this unresponsive state, or is it permanently stuck there?

Thanks,

James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design

Anonymous · ‎05-27-2016

In the last few days the program has been staple, no Freezes/crashes 🙂

I think you are right about it is related to the cloud based saving somehow losing track of the data transfer...

Maybe it would be an idea to first save the file locally, and then in the background trying to upload to cloud. if the data transfer get stuck its will not make Fusion 360 be hanging and Waiting for data transfer completion.

I think it would be nice If you could make a local "Temp" recovery file for each 5 minutes and a Cloud upload for each hour or so.

And i don't know where to find the crash report sorry

Regards and have a nice weekend

Harvid

Fusion