Can't see any treads in this forum

[hato54]

What happens, same on my Ipad.

[PhilProcarioJr]

@hato54

Look here @brianrepp posted a fix for this.

https://forums.autodesk.com/t5/design-validate-document/fusion-forum-and-hsm-forum-are-blank/td-p/66...

In case you cant see it...

"for the URL of the forums, make certain that you're accessing the secure version, so "https://", not the "http://" version.  The secure one should work consistently, and the non-secure does not appear to be working."

[hato54]

This is the https version!
I have never had this problem before (using Fusion 2 ears)

[hato54]

Now it works, NICE !

[hato54]

Still not working!!!!!

If I use https: (normally use this) it's not working but it works using http:

Is this some kind of account problem?

[PhilProcarioJr]

@hato54

Sorry, I should have looked closer at the image you posted.

I tagged Brian so he can look into it more.

[hato54]

@PhilProcarioJr This is also crazy!

[PhilProcarioJr]

@hato54

That normally only shows up for expert elites, not sure why your seeing that.... Hopefully when Brian gets into the office and sees this he can look into it.

[hato54]

@PhilProcarioJr But I have this "Fusion 360 Early adopter Ultimate" subscription including support.

Therefore i think it's strange?

[PhilProcarioJr]

@hato54

I think Ultimate subscription people do have that option...so it could be an account issue.

[brianrepp]

Thanks for the tag @PhilProcarioJr.

@hato54 - does the forum showing up/not showing up appear to be intermittent?  And it shows up even when https?  Would you mind sharing your OS and browser information?  Perhaps via email would be the easiest way to troubleshoot - brian dot repp at autodesk.com

[mbostonsprint]

I saw this today, several times, on my work location computer, where I have been using F360 fairly consistently most days. Today was maybe a second or third occasion of this behavior in the last 2-3 months. I am working now from my home system, and I can see the threads in the forum, FWIW. I didn't notice any special messages earlier today regarding credentials or permissions. I am also an early adopter/Ultimate subscriber.

[davebYYPCU]

Had the same problem for 36 hours, as far as I can tell was using the secure setup,

Would display title header but no threads, however was able to open threads in the solved box,

I reported this into the Community feedback yesterday,

Over the same time frame, my system has been showing Autodesk not responding, recover page works, but was almost every new page I was going to in that 36 hours, still happened today

Windows 10, HP Pavilion 23, everything stock standard, ADSL2, with wifi network in the house.

Was the same on Ipad over the same time span.

Have had the not responding on some other web pages, but no where near as consistent as Autodesk, was thinking it may be my end,

Thread is freash but I can view the thread list today,

Anything I can do to help?

[brianrepp]

@davebYYPCU@mbostonsprint thanks for the info.  Curious, are you still both seeing these behaviors currently, even after clearing of cache and a restart of the browser?

[davebYYPCU]

I restarted my computer after that last message,

Forum appears to be normal at the moment,

no nothing of caches.

whilst typing this message and my previous PM I get an unprompted, sorry can't perform the requested action message, and I was only typing words no buttons pressed etc.