Fusion forum and HSM forum are blank

Fusion forum and HSM forum are blank

daniel_lyall
Mentor Mentor
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7 Replies
Message 1 of 8

Fusion forum and HSM forum are blank

daniel_lyall
Mentor
Mentor

I just went on the HSM forum and now fusion they are all showing as blank pages.

 

HSM forum

HSM forum.png


Win10 pro | 16 GB ram | 4 GB graphics Quadro K2200 | Intel(R) 8Xeon(R) CPU E5-1620 v3 @ 3.50GHz 3.50 GHz

Daniel Lyall
The Big Boss
Mach3 User
My Websight, Daniels Wheelchair Customisations.
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Accepted solutions (1)
1,120 Views
7 Replies
Replies (7)
Message 2 of 8

brianrepp
Community Manager
Community Manager

Argh - you're not alone, Daniel.  We're working with the vendor to understand how to troubleshoot this.  Earlier today there was a forum outage, and after coming back online a few users (myself included) are unable to view forum topic list.  I can view it on my PC and another Mac, but not on this particular Mac (despite clearing cache, trying other browsers, etc).  You can, however, click directly to a forum thread from an email link.

 

Screen Shot 2016-11-07 at 2.16.58 PM.png

 

 

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Message 3 of 8

daniel_lyall
Mentor
Mentor

yep you can click a link that's working that's all


Win10 pro | 16 GB ram | 4 GB graphics Quadro K2200 | Intel(R) 8Xeon(R) CPU E5-1620 v3 @ 3.50GHz 3.50 GHz

Daniel Lyall
The Big Boss
Mach3 User
My Websight, Daniels Wheelchair Customisations.
Facebook | Twitter | LinkedIn

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Message 4 of 8

brianrepp
Community Manager
Community Manager

Daniel - what machine and browser are you currently using?  If you try a different browser does it work?

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Message 5 of 8

daniel_lyall
Mentor
Mentor

windows 10, google chrome it's coming and going, same with the HSM forum it will be there go out of a post and it's gone again a refresh wont all ways bring it back.

 

IT's fine so far with microsoft edge 


Win10 pro | 16 GB ram | 4 GB graphics Quadro K2200 | Intel(R) 8Xeon(R) CPU E5-1620 v3 @ 3.50GHz 3.50 GHz

Daniel Lyall
The Big Boss
Mach3 User
My Websight, Daniels Wheelchair Customisations.
Facebook | Twitter | LinkedIn

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Message 6 of 8

brianrepp
Community Manager
Community Manager
Accepted solution

Hey Daniel - I think I figured it out... for the URL of the forums, make certain that you're accessing the secure version, so "https://", not the "http://" version.  The secure one should work consistently, and the non-secure does not appear to be working.

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Message 7 of 8

daniel_lyall
Mentor
Mentor

That was it well done, I would say that is the problem with a couple of other forums I go on.


Win10 pro | 16 GB ram | 4 GB graphics Quadro K2200 | Intel(R) 8Xeon(R) CPU E5-1620 v3 @ 3.50GHz 3.50 GHz

Daniel Lyall
The Big Boss
Mach3 User
My Websight, Daniels Wheelchair Customisations.
Facebook | Twitter | LinkedIn

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Message 8 of 8

Anonymous
Not applicable

thinks for answering.

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