Can't create drawing all of a sudden (crashes instead)

Can't create drawing all of a sudden (crashes instead)

tomae
Collaborator Collaborator
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Message 1 of 4

Can't create drawing all of a sudden (crashes instead)

tomae
Collaborator
Collaborator

Tonight I made a new part and went to create a drawing and Fusion crashed.  It now semi-hangs and then crashes every time I go to create a drawing, no matter what the part is.  Any ideas what is going on....?

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Message 2 of 4

innovatenate
Autodesk Support
Autodesk Support

Sorry to hear about the troubles with the Drawing environment.

 

Can you try performing a reset to Default Layout View in Fusion before creating a drawing?

 

IScreen Shot 2017-01-18 at 9.01.55 PM.png

 

I'm not sure if it will help, but the error looks like some UI related element. Resetting to the defaults may help.

 

If that doesn't help and you're interested in a fast solution, you may want to try performing a clean uninstall and re-install. 

 

There's now an automatic clean uninstall tool that makes quick work of it!

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...

 

Otherwise, it may be helpful to note if the Accoreconsole process is starting up on your computer when you try to create drawing. If you have any background processes like anti-virus software that could be interfering with this process, it may help to try and temporarily disable them. It may also be helpful to note what system specs you have (OS, graphics, memory, etc).

 

I hope this helps. Please let me know if you have any questions.

 

Thanks,

 

 

 

 




Nathan Chandler
Principal Specialist
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Message 3 of 4

tomae
Collaborator
Collaborator

I tried the rest to default view option but it doesn't help.  I use that all the time as I use multiple monitors and move Fusion around quite a bit.   No anti virus software.   The machine is a Macbook Pro 2.6GHz Core i& with 16GB 1600Mhz DDR3 RAM and a NVIDIA GeForce 750M 2048MB and Intel Iris Pro 1536MB running Sierra (10.2.2).  It worked fine last week...

-Tom

 

PS:  Accoreconsole process is - not - starting up when I create a drawing.  No process at all launches that I can see.

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Message 4 of 4

tomae
Collaborator
Collaborator

Doing the clean and reinstall seemed to work.  Back to normal.  Very odd.  I submitted several crash reports..

-Tom

 

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