Autodesk account language

[gabor.kugler]

My autodesk account language changed to german, without asking me. How do I change it back to english? 

[Rafal.Chlod]

Hi @gabor.kugler, thanks for posting.

The account language should be related to the language used by your web browser. Check settings and try to switch language to your desired one. 

[gabor.kugler]

My browser is language is swedish, and I'm pretty sure that the account language was english earlier. 

[Rafal.Chlod]

I think it's still worth trying different language configurations.

Alternatively, try logging into your account in another browser and see if it happens there too.

[sebastjan_brezovec6QQB8]

Thank you!
Simple solution.

Autodesk support kept sharing some useless FAQ items about changing desktop version language while the problem was the browser language. The conversation lasted to the point that support people stopped responding. The problem indeed goes away if you ignore your customer in need. 

[Rafal.Chlod]

Hello @sebastjan_brezovec6QQB8, thank you for sharing your opinion.

I believe the suggestions that you received were helpful in some similar issues in the past, that is why you got them in the first place. Sorry to hear that they were not working on your case. I assume that one solution may work for a specific user while someone else with a different configuration but the same issue will need another approach. I am glad that my suggestion helped you as well.

Not sure what happened with the communication in your internal case. It may happen that some filters are blocking messages on both sides but we are trying also different ways to contact users if possible. Sorry to hear about the inconvenience. You can also try to start a chat in such cases.