The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!
Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.
Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.
If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.
Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.
If your access has already expired and you are still eligible, you can restart your educational access.
Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.
You can also see this information on this AKN Article.
Solved! Go to Solution.
The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!
Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.
Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.
If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.
Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.
If your access has already expired and you are still eligible, you can restart your educational access.
Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.
You can also see this information on this AKN Article.
Solved! Go to Solution.
Solved by gabe.anderson. Go to Solution.
If I go to the chat page for education at: AVA - Autodesk Virtual Agent I get the error attached to this post.
If I go to the chat page for education at: AVA - Autodesk Virtual Agent I get the error attached to this post.
and It wont let me continue. Don't have an option to contact assistance or to renew.
and It wont let me continue. Don't have an option to contact assistance or to renew.
Hello @gabe.anderson
I am experiencing the same problem above,
My Autodesk account shows I am I have 1 year long license but 1st problem is that I do not see for example 3dsMax, Arnol and Revit in my products list, I only see them when I login through educational license window.
Second problem is when I downloaded Autocad I signed in as I do not see a serial number anymore and it said it's trial version and does not recognize my license. Could you please help me understand why this is happening or how I can renew my license?
Thank you in advance
Best Regards
Hello @gabe.anderson
I am experiencing the same problem above,
My Autodesk account shows I am I have 1 year long license but 1st problem is that I do not see for example 3dsMax, Arnol and Revit in my products list, I only see them when I login through educational license window.
Second problem is when I downloaded Autocad I signed in as I do not see a serial number anymore and it said it's trial version and does not recognize my license. Could you please help me understand why this is happening or how I can renew my license?
Thank you in advance
Best Regards
Hi @anxieicasli,
Have you started the download from the education page? The education page only shows which software is available to you and not which you have licenses to. Clicking 'Get Product' and starting the download will add the license to your account.
As for AutoCAD, we can definitely see you have a license, the key thing to do is make sure you have a license for the version you have installed. As for a serial number, they have been retired in favour of Sign-In based activation. You should be presented with the option to Sign In on the 'Let's get started screen. If you don't see this then follow this article: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/No-Let...
Hi @anxieicasli,
Have you started the download from the education page? The education page only shows which software is available to you and not which you have licenses to. Clicking 'Get Product' and starting the download will add the license to your account.
As for AutoCAD, we can definitely see you have a license, the key thing to do is make sure you have a license for the version you have installed. As for a serial number, they have been retired in favour of Sign-In based activation. You should be presented with the option to Sign In on the 'Let's get started screen. If you don't see this then follow this article: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/No-Let...
Hi, my educational access is through 10 November 2022, but my product (MAYA 2020) license expiry date is 29 April 2022. How may I extend my product (MAYA 2020) when it is nearing the expiry date? How will the license affect my lab 200 computers when it is extended ?
Hi, my educational access is through 10 November 2022, but my product (MAYA 2020) license expiry date is 29 April 2022. How may I extend my product (MAYA 2020) when it is nearing the expiry date? How will the license affect my lab 200 computers when it is extended ?
Can't find what you're looking for? Ask the community or share your knowledge.