What happened to joints in Character Generator?

What happened to joints in Character Generator?

arlducED552
Explorer Explorer
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Message 1 of 17

What happened to joints in Character Generator?

arlducED552
Explorer
Explorer

I generated several characters FBXs on Friday 12/1. When I generated FBXs with the same settings on Monday 12/4, I noticed that the generated characters no longer have joints. What happened?

 

Here's an example of a character I generated on 12/4. Notice the hierarchy of joints listed in the Outliner:

Screenshot 2023-12-05 at 4.22.41 PM.png

Here's the same character generated on 12/1. Notice there are no joints, only transforms:

Screenshot 2023-12-05 at 4.20.15 PM.png

Please advise!

 

Accepted solutions (1)
3,965 Views
16 Replies
Replies (16)
Message 2 of 17

corbata
Participant
Participant

I was about to post something myself but I see you beat me to it. The issue started somewhere between the 2nd and the 4th of December, based on my character generations. Hopefully someone from Autodesk reads this soon and can address it. 

Message 3 of 17

truckexpert
Advocate
Advocate

Maddening 

Peace,
Dave

System Information:
------------------------------
3DS Max 2023 and 2024
Microsoft Windows 11 Pro
Dell Precision 5820
Intel(R) Core(TM) i9-10920X CPU @ 3.50GHz, 3504 Mhz, 12 Core(s), 24 Logical Processor(s)
Display Adapter: NVIDIA RTX A4000
Adapter RAM (1,048,576) bytes
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.7 GB
Available Physical Memory 45.6 GB
Total Virtual Memory 81.7 GB
Available Virtual Memory 56.5 GB
Page File Space 18.0 GB
Message 4 of 17

arlducED552
Explorer
Explorer
Oops I just noticed I mixed up the dates on my original post. The first screenshot (with joints) is from my 12/1 model, and the second screenshot (without joints) is from my 12/4 model.
Message 5 of 17

jjb
Enthusiast
Enthusiast

Any fix for this?  I have noticed the same thing.  The generated characters essentially have nothing to rig.  I've even tried regenerating old characters, created over the years, character that worked fine, and get fbx files with no skeleton to rig.  I am exporting as 3DS Max FBX with the attached settings.  It appears as though something broke in the character generating process.

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Message 6 of 17

tiffanydoB4EZJ
Observer
Observer

Same thing happened to me. Please provide a fix!!

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Message 7 of 17

t_m_brunton
Contributor
Contributor

This is happening with all the various options for generated characters. This is not an issue with Maya as MotionBuilder does the same, and from another thread, Unity also.

 

Is there an ETA for a fix as I get my students to use Character Generator to create rigs when first learning how to retarget mocap in MotionBuilder so need to know urgently! 

 

 

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Message 8 of 17

corbata
Participant
Participant

I'm in the same boat. My students need it to create their scenes. Luckily I had quite a few characters created before the problems began so I made a library of preapproved characters. Let me know if you would like access to these characters. 

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Message 9 of 17

t_m_brunton
Contributor
Contributor

Hi,

 

That would be great, thanks! I do have a few myself so can reciprocate.

 

 

 

Many thanks,

 

Tim

Message 10 of 17

sxkx
Observer
Observer

Is the joints missing issue going to be fixed anytime soon?

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Message 11 of 17

t_m_brunton
Contributor
Contributor
Accepted solution

@corbata @arlducED552 @sxkx @tiffanydoB4EZJ 

This issue appears to be fixed now.

Message 12 of 17

arlducED552
Explorer
Explorer

 @t_m_brunton Thanks for letting us know!

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Message 13 of 17

arlducED552
Explorer
Explorer

And I checked this -- joints are back for my models 😀

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Message 14 of 17

corbata
Participant
Participant

Hallelujah !!!!! Thanks for the heads-up!!!

Message 15 of 17

sxkx
Observer
Observer

Great that it´s working again! Thanks for Autodesk for the fix!

Message 16 of 17

fro4boss
Community Visitor
Community Visitor

Anyone have this character?

If you have pls contact me 🤝 

Contact on Facebook

https://m.me/free3d1m

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Message 17 of 17

warrock2014yh
Community Visitor
Community Visitor

This topic may be useful to me. Thanks. 🙂