underlay issues

[gesfire1948]

Been using Autocad LT 2016 for years and just starting having issues with PDF underlay.  When I insert the underlay in model space, sometimes I get the "image" and sometimes just the file pathway.  If I save and close with "the image" and re-open - it is always the pathway.  HELP, please.

[paullimapa]

Could be your graphics card driver

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Unable-to-plot-to-....

[hwalker]

If you are getting the file pathway it usually means that the file doesn't exist at that location.

What I would do (I do do this actually) save the pdf in the same directory as the drawing. This is where it first looks for a file

[gesfire1948]

Let me try that. I truly appreciate your help...at wits end. Bless you

##- Please type your reply above this line -

George E. Seymour
CFPS, SET


GOD BLESS AMERICA and
"REMEMBER THE ALAMO"

@gesfire1948 - this post is being edited to remove PII.

[gesfire1948]

[image: image.png]
Put all in the same directory and subfolder. Same problem

[gesfire1948]

Did that and reported that I have the latest driver. Is there a way to
change the 'PDF UNDERLAY" SETTINGS? I truly appreciate your help

[hwalker]

Is it possible to post your drawing and the underlays so we can see if we have the same problem?

[paullimapa]

You may have to go to the graphics cards manufacturers website to directly check there though windows drivers may say it’s current. Also did you install 2016LTs service pack 1 update when it came out a long time ago?  Do a screen capture of your AutoCAD about window and share that here

[gesfire1948]

Tell me how. I used the "ATTACH" file icon and so far I am not having
issues

[gesfire1948]

Intel says I have the correct drive and CAD SP1 installed

Please note that this feature has been working fire since I installed
AutoCAD and this is a recent development

[paullimapa]

Does the same problem occur with image files or dwg files?

[gesfire1948]

Funny you should ask. I converted the PDF into a jpeg and it seems to work
OK, but resolution isn't too great. I pasted the PDF into a WORD file and
saved it and it too works. This PDF underlay has worked very well up until
a few days ago....very very strange

[paullimapa]

That is strange that attaching dwg & image files work but attaching pdf files just recently became a problem. I assume you’ve tested with all kinds of PDFs both vector and raster based?

[hwalker]

@gesfire1948 click on the word ringed in the image below and then choose the files

[pendean]

@gesfire1948 is this sudden problem limited to this one PDF or inside this one DWG file?
Or is it now present if you attached other PDFs into other DWG files right now as a test?

[gesfire1948]

nothing relow to click

[gesfire1948 · Accepted solution]

Sudden. Used for YEARS with no issues. Found that the "attach" command
seems to work now

[hwalker]

@gesfire1948 Click on browse when replying to a message. See the image (again) below

[gesfire1948]

Thank you for all your help. I updated drivers, cleared caches,ran repair
on AutoCAD LT and so far...so good!