How do I contact Technical Support

[Anonymous]

I need to speak to someone at autodesk about my subscription renewal.

Do they have a phone number or a web chat fascility.

Their web site is second to useless.

Any help appreciated. thanks

[Emmsleys · Accepted solution]

Hi @Anonymous, 

I'll escalate your case and transfer it to the Customer Care team. 

[pendean · Accepted solution]

Other choices....

From your subscription page:

And from this link in this forum at the top

[Emmsleys]

Following up on your thread, please  let me know if you have any other questions or need additional help. 

Please select Accept as Solution if my post or any other post in this thread resolves your issue, or reply with additional information if the problem persists.

[sfsetchell]

how do I connect to chat support

[RobDraw]

You've posted in a user help forum. It is probably the best resource for you issue as it is users helping users.

What is your question?

[pendean]

https://knowledge.autodesk.com/contact-support

[Anonymous]

I'm using AutoCad LT 2014.  When trying to save a file the following message pops up:

One or more objects in this drawing cannot be saved to the specified format. The operation was not completed and no file was created.

[pendean]

@Anonymous Your file was last saved in a newer AutoCADLT version than yours: it needs to be correctly knocked down using the "dwgconvert" feature found in the free DWGTRUEVIEW app that you can download here https://knowledge.autodesk.com/support/dwg-trueview/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-download-DWG-TrueView.html