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@Anonymous --- this ^^^^
Do that first.
Grab LANSpeed from here, and then test the LAN/WAN speed from your PC to the location where the file is stored. The vast majority of time, this is where I find a problem. A bad network cable, bad IP phone throughput, bad port, etc.
@Anonymous wrote:
10,000kb but file is slow to open
Try an AUDIT and a PURGE to try solve the problem
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