Solved: Cannot add User to my account (Autocad LT 2017)

Anonymous · ‎05-05-2016

i need help to use my Autocad 2016 LT license.

I'm unable to add new users, i'm getting this error:

Error! Autodesk - Account

Oops, there was a problem communicating with the system. Wait a few moments and try again

matthew.d · ‎05-05-2016

Hi @Anonymous,

Welcome to the community!

Sorry to hear about the issue. This typically symbolizes an issue with the contract in our system. I have gone ahead an escalated this to case: 11775151 for you. Our accounts team will troubleshoot the issue on the backend and email you when it has been resolved. Anyone else experiencing this error, please contact Activation & Registration directly here.

Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.

Anonymous · ‎05-09-2016

Any news? the trial one days left.........

lynn_zhang · ‎05-09-2016

Hi @Anonymous

Sorry for the issue and we apologize for the inconvenience this has caused! I have followed up with the support team who's working on the case. They will update you via the case as soon as possible.

Lynn Zhang
Community Manager

Anonymous · ‎05-12-2016

the issue fixed, thank you for your help

Cannot add User to my account (Autocad LT 2017)

Cannot add User to my account (Autocad LT 2017)

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