i need help to use my Autocad 2016 LT license.
I'm unable to add new users, i'm getting this error:
Error! Autodesk - Account
Oops, there was a problem communicating with the system. Wait a few moments and try again
Solved! Go to Solution.
Solved by lynn_zhang. Go to Solution.
Solved by matthew.d. Go to Solution.
Hi @Anonymous,
Welcome to the community!
Sorry to hear about the issue. This typically symbolizes an issue with the contract in our system. I have gone ahead an escalated this to case: 11775151 for you. Our accounts team will troubleshoot the issue on the backend and email you when it has been resolved. Anyone else experiencing this error, please contact Activation & Registration directly here.
Hi @Anonymous
Sorry for the issue and we apologize for the inconvenience this has caused! I have followed up with the support team who's working on the case. They will update you via the case as soon as possible.
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