When trying to hatch I get this error: "C:\users\XXXXXXXXX\appdata\roaming\autodesk\autocad 2025\r25.0\enu\support\acad.pat"

[Jason_SniderWUKJ8]

As the title says, whenever I try to hatch I get the following error code:

"C:\users\xxxxxxxxx\appdata\roaming\autodesk\autocad 2025\r25.0\enu\support\acad.pat"

The most recent update has really screwed my program up. From random crashed with no backup created to now this... 

Things I've checked and done:

1. The support file points to the correct path.

2. The path referred to in 1 is populated with all the correct hatch information

3. I've established the support path but same issue occurs

(I removed my name from the file location and replaced with a series of X's)

[Kent1Cooper]

Is that the total extent of the error message?  No words describing what's wrong, such as "Bad definition at line ...." or "Cannot find file ...." or some such thing?

[Jason_SniderWUKJ8]

Sorry, that's all I was able to snag before it just closed on me. Something about the directory not being there or broken and I can't recreate the issu because I can't load the dwg anymore (stuck in loading loop).

[paullimapa]

have you installed 2025.1.1 update?

have you tried creating another windows user profile with local admin rights then signing in using that profile to launch AutoCAD 2025.1.1?

[Jason_SniderWUKJ8]

@paullimapa Yes, the most recent update was installed and since then I have had so many issues with the program from random crashes to now this. I do not have admin rights on my current setup so I will be unable to create any profiles that are not already there and I will be unable to access any other profile other than the one I am assigned to.

[paullimapa]

best have your IT staff or whoever that have admin rights look at your setup. Maybe the 2025.1.1 update did not complete properly. Or have them try a Reset on 2025

How to reset AutoCAD to defaults

[Jason_SniderWUKJ8]

Word, I'll try it but this is getting the point of incredulity. Every update acad has pushed since I started in this career little over a year ago has broken something to the point I have to roll back to a previous update. Since this is a paid service, I'd expect way better than this. I posted a jpeg with all the tasks resulting in crashes with the current rollout and it's quite literally everything I use acad for and #*$(ing MORE.

[paullimapa]

we're all users here just like you...you can always sign into your adesk account and submit a trouble ticket there to notify autodesk.

[pendean]

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@Jason_SniderWUKJ8 wrote:

Sorry, that's all I was able to snag before it just closed on me....

---

Try to snap more of it: the solution is in the full error message. Even try CTRL+F2 to expand the commandline.

[Jason_SniderWUKJ8]

Unsure if this is the message that I had received during the last episode of this saga but it's what populating now...

"all of the possible directories for storing temporary files either do not exist or are readonly. Please correct this situation before running autocad again."

I updated this last Friday and had no issues until I logged in this morning and started working my projects. Worth noting that the project I was working on this morning was the same one I was working Friday, same dwg. I tried to pivot to another project to gain headway, went to batchplot and Acad just keeps crashing saying the plotting devices are not installed or recognized by the system (they're installed and I can see them). I mention this as it might have bearing on the topic currently being discussed.

[paullimapa]

sounds like something happened to your windows profile...I again recommend you have your IT staff take a look at your setup.

[pendean]

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@Jason_SniderWUKJ8 wrote:

..."all of the possible directories for storing temporary files either do not exist or are readonly. Please correct this situation before running autocad again."

---

You have a major IT issue: only they can bail you out.

A reset of your AutoCAD is likely in the cards after that:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-reset-AutoC...

[Jason_SniderWUKJ8]

Word, thank you all for your help @paullimapa @pendean @Kent1Cooper. Looks like it might actually be a operating system issue.

[Jason_SniderWUKJ8 · Accepted solution]

After going through every detail of my IT profile providing permissions for everything I could be given permissions for the problem still persisted. Only after I preformed a full uninstall and reinstall did the issue resolve. I suspect the 1.1.2025 update broke my directories chain in some fashion.

I'm going to mark this as the solution unless anyone has anything else..

[Jason_SniderWUKJ8]

Worth noting that the newest version of autocad on their website includes the 1.1.2025 update natively and while the original issue has been resolved I now am having an issue with freezing and crashing during plotting process. I've got with our IT folks but everything on their end is coming up roses, so I am unsure as how to proceed.

I will create a new post for the current issue.

[paullimapa]

you had replied in above thread that you had installed the most recent version:

So with this reinstall, why would you not have your IT do the same? 2025.1.1 is the most recent version which resolves bugs introduced in the original 2025 release.

[Jason_SniderWUKJ8]

I'm not sure what I would have my IT folks do?

Maybe you hadn't seen the post yet but I had them review, reset, and provide appropriate permission (none I hadn't already possessed)??

-They're insistent it has to be an autocad issue as the entire team has reviewed this and nothing they can think of worked to alleviate the issue.

-In an effort to cross all "t's" and dot all "i's" we had reset every function/permission I would have access to server side and user side.

-I'm not having any issue with any other device under my profile and can use Acad '25 with minimal issue on my laptop and touchpad.

I'm not entirely convinced that the 1.1.2025 fixed all the issues. When I had install the '25 update it broke my program then too, troubleshooting helped, but it took a day or so before I was screaming through projects again. 

[paullimapa]

so on your laptop do you have just 2025 installed and not 2025.1.1

you can check by entering the ABOUT command