Update PC3 file with new printer

[Anonymous]

Hi,

I have a problem with the plotting for DGW to PDF.

When I plot, the box appeared saying "Update PC3 file with new printer" and I have no idea how to solve it. I tried with add a plotter wizard also but it said "Heidi file not loadable". If anyone knows how to solve, please let me know.

Thanks in advance.

[imadHabash]

Hi,

The driver referenced in the PC3 file cannot be found,either is has been deleted or changed. i suggest to read and follow Link1   and   Link2  that it may help. 

Good Luck..

[pendean]

You migrated from an older version when you installed your current new version, correct? This problem is in your new version, correct?

[john.vellek]

HI @Anonymous,

I see that you are visiting as a new member. Welcome to the Autodesk Community! 

Which version of AutoCAD are you using? Can you simply make a new PC3 using the AutoCAD PDF (General Documentation)?

Here is a thread that should help you to create the new configuration.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

@Anonymous Saadallah

I am using 2018 version since in the beginning and the plotting was working fine untill yesterday when I go that problem.

[Anonymous]

@Anonymous Vellek

Yes. I am new to this forum and thanks for the welcome.

I am using autocad 2018 in my new pc and no other version was installed and used in the pc. the plotting was working fine untill yesterday when I got the pop up message "update PC3 with new printer". 

I have no idea how to create new pc3 and the thread you have referred to me couldn't open.

I would appreciate if you can show me in screencast.

Thank you.

[Anonymous]

@Anonymous Vellek

the video u have referred to me, i can open it now.

Thank you very much.

[Anonymous]

@john Vellek

I have tried based on the video you have provided but it didn't work. When I tried to set up new plotter i got this pop up message (please see attached picture) and then the printer/plotter - properties was unable to click (please see attached picture).

[pendean]

Delete that PC3 file and create a new DWG TO PDF pc3 file using PLOTTERMANAGER command's Add-A-Plotter wizard (Launch it, then select My Computer, select Autodesk ePlot PDF ....).

[john.vellek]

Hi @Anonymous,

Here is another video that might help you with this process.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

@Anonymous Vellek,

Thanks for your video.

But I still couldn't add the plotter and this message appear ( please see attached screen shots).

[pendean]

Did you by chance use the migration option when you started using R2018?

[john.vellek · Accepted solution]

Hi @Anonymous,

I suggest that you use the Windows Control Panel > Programs to perform a Repair on your AutoCAD. Then, use Reset Settings to Default to see if that allows you to add the PC3.  Please also check your user permissions. If they are too restricted you might not have the ability to create the PC3.

Please select the Accept as Solution button if my post solves your issue or answers your question.