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PRODUCT KEY NOT WORKING

4 REPLIES 4
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Message 1 of 5
Anonymous
2765 Views, 4 Replies

PRODUCT KEY NOT WORKING

For AutoCAD 2017 I am entering the product key that was provided in the email sent to me by autodesk.. which is the same one found on the website for the applicaiton for which licensing activation I am filling in--code: 001l1 .. and it keeps telling me  "Please correct the information highlighted below" "The product key entered is not valid Verify and re-enter it." ... Can I please get some assistance from AutoCAD SUPPORT TEAM or anyone else that knows why this is happening. 

4 REPLIES 4
Message 2 of 5
Patchy
in reply to: Anonymous

001I1

I as in capital i ???

Message 3 of 5
pendean
in reply to: Anonymous

001i1

If it's not the i that is tripping you up, ensure you are not using copy/paste from your email to the box as a way to enter the number. This method adds a blank space with is read as an extra entry and becomes invalid.
Message 4 of 5
Anonymous
in reply to: Patchy

L.O.L. silly me  Thank you very much haha

Message 5 of 5
Anonymous
in reply to: pendean

it totally was the i.... I tried the | and copied it to word to check if its an L by uppercasing it and when I upper cased it and it remained "I" I was so confused. I guess I had a brain-fart.. thanks again guys 

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