polyline grips popup menu disappears

[yulia02801]

 when i hover a grip on the polyline to add vertex the popup menu appears but as soon as the cursor leave the grip ,the menu disappears!

the monitor is 4 k 

display scale : 175%

it was working well till i overrode the DPI by "system "   but the words , letters and numbers  were very big and icons were tiny

and i ain't wanna change the resolution 

autocad 2017 

[imadHabash]

Hi,

>> display scale : 175% <<

i suggest to reduce the display scale of the screen to 100% . 

Regards,

[Alfred.NESWADBA]

Hi,

>> autocad 2017 

Which update/service pack do you have installed? Start command _ABOUT, there you can see the exact version, should be 2017.1.2 ==> this supports DPI-scaling and so your issue with disappearing popup should be solved.

Also necessary to verify: which graphic card do you have and which driver version? Please start command _GRAPHICSCONFIG and show us the screenshot from that dialog.

- alfred -

[yulia02801]

can you imagine the display scale of 100% on 15'' monitor ?

it's imposible

[yulia02801]

 hi, ALFRED

i have nvidia geforce 960 m 

driver version : 398.36

autocad version : N 104.0.0 SP1

[pendean]

You need to be running AutoCAD 2017.1.2 version: use ABOUT command to confirm what you have then install the required updates.

Or move to AutoCAD 2018 or AutoCAD 2019 which have better hi-res monitors support.

But.... running AutoCAD on a 15" screen was an unwise purchase to begin with either way.

[yulia02801]

 i already updated cad to 1.2 version 

and it's a laptop so all i have would be a 17" monitor at best  and certainly it's not enough for 4k display 

[pendean]

You wrote 15" on a earlier response... . Not sure? Need a tape measure?

As a test, only a test, if your display was set at 125% (or 100%) scaling does the problem go away? Find out for sure because no one at Autodesk is going back to fix R2017 on high-res monitors anymore since they want all of us using R2019 now.

[yulia02801]

saadallah ,

what i wanna say is that it's a laptop and at best cases you will have 17" instead of 15" _which i have _

and it isn't a big difference 

display ratio 100% is shrinking icons ,words ,apps display window   to less than  1/3 !

oh , thank you for your efforts to solve a R2017 prob.