How can I contact Autodesk Technical Support?

[stevetamplen]

How can I contact Autodesk Technical Support?

[stevetamplen · Accepted solution]

There are several ways you can access Technical Support:

Installation, Activation & Licensing

Use this link for online or offline activation, or reactivation of software.

Activation

Go here to chat or email us about Activation issues.

Finding Your Phone Support Information

Customers who have phone support as a benefit of an Autodesk subscription or maintenance plan can look up the support telephone number and Express Service ID to contact Autodesk support in Autodesk Account.

Schedule a Call: New Way to Access Tech Support

Schedule a Call: New Way to Access Tech Support-MAC

If you are an Advanced Support or Enterprise Priority Support customer, you can use “Schedule a Call” for installation issues, license errors, and product feature troubleshooting.

Submitting & Viewing Support Requests

All Autodesk customers can access these self-service support options without a subscription.                                                                             

CONTACT US

What Can We Help You With?

1. Purchases & Returns

2. Downloads & Upgrades

3. Product Help

4. Installation & Activation

5. Autodesk Account Management

6. License Management

Here's how to navigate to Autodesk Live Chat from the link above:

1. Select what we can help you with
2. Select appropriate subtopics from the pull-down menus
3. Select “I Still Need Help” and the option for Chat will appear
4. Click "Chat" button and you will be taken to the Live Chat

[Anonymous]

You just can't call them, that's not included in the purchase price 😞

[Anonymous]

sir i am many try for autocad app download but not sucessfull install pls help and my mail id link for tecjnical support team

[john.vellek]

Hi @Anonymous,

If you are having problems getting a successful download, please try using the Autodesk VirtualAgent

[Anonymous]

i am many try but do not install app and do not technical support team pls
fast install autocad pls link send technical support remote controal and
fast solution.

[Alfred.NESWADBA]

Hi,

>> pls link send technical support remote controal and fast solution.

Either you use one of the methods described in the above post marked as solution ....

...or you place a question here, but in case you want to have a answer from forum members then please describe your problem. What do you want to do, what have you tried and what was the result you've got for your trials.

- alfred -

[Anonymous]

I have downloaded the trial version of autocad and I tried to draw a line and can't do it. When I tried to use the draw line icon it only made a sound.

[zbdbhp]

I need help how to set-up this BOM parts list table.

Language is not English

Hoping for your positive response.

Regards,

Vencint Jorgio

[RobDraw]

Start a new thread with your question. Your question has nothing to do with the topic of this thread.

[ealearning1998]

Go to contact support at the bottom of the page and instead of choosing troubleshoot, Pick Help with an order and then choose placing an order. You'll then be prompted with options and choose Immediate call back.

Trust me they'll call in a heart beat. 

I placed 2 tickets in and didn't hear back at all within a week time span requesting support. Nor an email to set up a call or see when im available

Although as soon as it was for a sale, better believe these money grubbbing assholes got back to me within a minute of me placing it in and they helped me with my issue. 

Sport after that was 3 out of 5 stars, Couldn't fully comprehend and didn't seem interested to help and kind of tried to push me off on someone else. Would be 2, But at least got my issue finally addresed and solved in a  timely manner, you know what, **** these guys 2 stars it is

[vkrsapk]

iam purchase autocad 2025 ,payment also done but not any replay from your side my id cvk174@gmail.com

[RSomppi]

Try the Installation and Licensing forum.

If you did not purchase it directly from Autodesk, contact your reseller for assistance.

[taiyyabalaiba21]

how to contact local supporter of my area

[Alfred.NESWADBA · Accepted solution]

Hi,

>> how to contact local supporter of my area

You may find a reseller close to your location from this link: >>>click<<<

Or you can open a support ticket inside https://manage.autodesk.com

- alfred -

[CGBenner]

@taiyyabalaiba21 Locally you would need to contact an authorized reseller.  Try this site to see if you can find one in your area.  Good luck!