FATAL ERROR: unhandled e06d7363h Exception at 3d229149h

[Anonymous]

Our system server was hacked and trying to get all the programs up and running. Starting AutoCad 2018 the below message is showing and system not starting. I already installed updates and not luck.

FATAL ERROR: unhandled e06d7363h Exception at 3d229149h

[natasha.l]

Hello @Anonymous, 

Sorry to hear that. 

Fatal errors are associated with several issues. Some of the common solutions are listed below: 

1. Sign in as Administrator or Create a New User Account (Full Control user permissions)
2. Check the Operating System needed & the required updates by reviewing the system requirements for the software & Certified Graphics Card Drivers
3. *Make sure you have an updated graphics card driver by checking the manufacturer's website then (Assign the correct Graphics Card)
4. Temporarily disable your Antivirus software & Firewall
5. Temporarily disable UAC on  Windows 7 or Windows 10 
6. Reset AutoCAD to defaults
7. Update your product with the latest service pack or Hotfixes by visiting the Autodesk website or account
8. Addition steps to take: Fatal error when starting AutoCAD

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.