FATAL ERROR: unhandled e06d7363h Exception at 3d229149h

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FATAL ERROR: unhandled e06d7363h Exception at 3d229149h

Anonymous
Not applicable

Our system server was hacked and trying to get all the programs up and running. Starting AutoCad 2018 the below message is showing and system not starting. I already installed updates and not luck.

 

FATAL ERROR: unhandled e06d7363h Exception at 3d229149h

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natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

Sorry to hear that. 

Fatal errors are associated with several issues. Some of the common solutions are listed below: 

 

  1. Sign in as Administrator or Create a New User Account (Full Control user permissions)
  2. Check the Operating System needed & the required updates by reviewing the system requirements for the software & Certified Graphics Card Drivers
  3. *Make sure you have an updated graphics card driver by checking the manufacturer's website then (Assign the correct Graphics Card)
  4. Temporarily disable your Antivirus software & Firewall
  5. Temporarily disable UAC on  Windows 7 or Windows 10 
  6. Reset AutoCAD to defaults
  7. Update your product with the latest service pack or Hotfixes by visiting the Autodesk website or account
  8. Addition steps to take: Fatal error when starting AutoCAD

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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