DISPLAY ERROR WHEN MOVING PANELS

[NGUYENVANTOAN_CXCKPT]

When I move the properties panel or any other panel, the AutoCAD screen displays dots like a matrix. I have tried all AutoCAD versions, but the issue persists. I have checked the screen configuration, reset AutoCAD, reinstalled windows, but the problem still remains. Can you help me?

[CGBenner · Accepted solution]

@NGUYENVANTOAN_CXCKPT 

Welcome to the Community.  This looks like a problem with either your graphics adapter, or possibly even your monitor itself.  Can you describe your hardware for us?  What kind of computer are you on, graphics adapter, OS etc.

[imadHabash]

Hi,

Try to disable hardware acceleration from GRAPHICSCONFIG command. 

[paullimapa]

Try setting Gfxdx12 to 0 (that’s zero) then close and restart AutoCAD. 

[NGUYENVANTOAN_CXCKPT]

Xin chào CGBenner

I send you the hardware information I am using

Thank you, have a

Thank you, have a nice day

[NGUYENVANTOAN_CXCKPT]

Hi  imadHabash

I turned off hardware acceleration. But it didn't fix the problem.

Thank you, have a nice day

[NGUYENVANTOAN_CXCKPT]

Hi paullimapa

I set Gfxdx12 to 0 (i.e. zero) then closed and restarted AutoCAD but that did not fix the problem.

Thank you, have a nice day

[paullimapa · Accepted solution]

Are you running an older AutoCAD version like 2021:

https://forums.autodesk.com/t5/autocad-forum/autocad-2023-using-gdi16-hdi-for-graphics-can-t-get-it-...

[NGUYENVANTOAN_CXCKPT]

hi paullimapa

I am using autocad version 2024 and 2025

Thanks

[paullimapa]

your computer's graphics card may just not be compatible with 2024 & 2025:

Solved: Can't enable hardware acceleration - Autodesk Community

Maybe try rolling back the graphics card driver or see if there's an updated driver to see if any of this would make a difference.