Can't save or delete .dwg from server

[Anonymous]

Hello, hope you can help solve this issue we're having.  I read through some related posts but they weren't helpful.  Our office works off the server (I think it's Windows Server 2013, will confirm) and we use various versions of CAD ranging from 2013-2016 running on Windows 7 64-bit.  We work with Sheet Sets.  Recently, we've had files that are unable to be saved (Ctrl+S) or deleted off the server.  No one has the file open because we can still open the file without being Read-Only.  When you try to save the file, it creates .tmp files in the format sav8F57.tmp.  We've restarted pc's that created the .tmp files initially and it did not solve the issue.  Our IT consultant will have to restart the server to be able to delete these problem files off the server; having Administator Permissions are not useful in this case.  

This is what happens when you try to save: 

This is what happens when you try to delete: 

Your help is appreciated.  Thanks. 

[Wheelie22]

The TMP file was Backup/synchronise software over here.

After each save/qsave the software lockes the drawing for a copy for a few seconds and if you save again the tmp file message appears.

But the delete problem looks like the preview in the W.Explorer lockes the drawing, like it does with a PDF.

(Windows 7 64-bit to)

[bryce.thelin · Accepted solution]

Something on the server itself is causing this. I agree with taking a look at your backup software, and also your antivirus program, both on the workstation and on the server. I believe there is a way to look at file locks on a server to see who or what computer has it open. Your IT team should know how to look at that.

What I have seen is two scenarios:

1) One person only opening a file and then trying to save and getting the temp file error.

2) One person opens a file. A second person opens the same file and gets no read-only message. First person tries to save and gets the temp file error.

Your situation might be scenario 1?

We have an article on our web site that talks about this. Maybe you found it already? Here is the link:

http://knowledge.autodesk.com/article/Error-Cannot-save-the-drawing-path-filename-dwg

Try turning off the backup and autosave options in AutoCAD to see if that helps. It might be the extra file manipulation that AutoCAD does when saving is causing the problem. It may be that once this happens, the server is not able to rectify it, which then leaves the drawing file in the pseudo locked state.

[Anonymous]

Hello Bryce,

The 1st scenario is likely.  Thank you for referring me to the Troubleshooting page, the solution's been there all along:

Turn off the read-only bit on the drawing file:

1. Locate the folder which contains the drawing file.
2. Right-click on Folder and choose Properties.
3. Uncheck  "Read Only" toggle.
4. Apply changes.

Thanks again!