Can't open autocad

[Anonymous]

Hello, i recently installed AutoCAD 2017 and it doesnt seem to work at all. 

http://prntscr.com/h93hu1

Here's the error. Any suggestions?

[-FDC-]

What operating system are you running?

[Anonymous]

Windows 10 Pro

[-FDC-]

Did you try to right click on the icon and run it as administrator ?

[Anonymous]

Yup, still doesn't work

[Alfred.NESWADBA]

Hi,

please show us a screenshot from the dialog before that error report window.

Also try to disable the hardware acceleration for starting AutoCAD as described >>>here<<<

You can also try to create a new Windows user and verify if AutoCAD starts in that user context.

- alfred -

[-FDC-]

Did you install the latest windows updates?

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Window...

[Anonymous]

The solutions didnt seem to help.

I think you were talking about this screenshot:

http://prntscr.com/h94gpn

Because thats' the only error that i get when i open the app

[Alfred.NESWADBA · Accepted solution]

Hi,

>> think you were talking about this screenshot:

No, I'm speaking about a dialog like that one:

But it was good that you sent that one, so I have seen the internal version number 52 and that means you don't have installed any service pack.

Please start Autodesk Desktop App, login to your account, then wait a few minutes ... you'll get then a list of updates to be installed.

- alfred -

[Anonymous]

The update in Autodesk helped. Thank you very much!