AutoCAD 2018 for Mac extremely slow with High Sierra

[Anonymous]

Hi, I have a new MacBook Pro and my AutoCAD 2018 is extremely slow on this OS X.

I have updated AutoCAD to the latest version, but it still takes 5 minutes to startup and about 2-3 minutes for every drawing I try to open, even if it is a acad.dwt template file.

My computer setup is:

MacBook Pro (15-inch, 2017)

Processor: 3,1 GHz Intel Core i7

Memory: 16 GB 2133 MHz LPDDR3

Graphics: Radeon Pro 560 4 GB / Intel HD Graphics 630 1536 MB

Storage: 1 TB SSD

Thank you,

Jorge Abdalla

[maxim_k]

Hi Jorge,

This problem was already discussed on the Forum many times:

https://forums.autodesk.com/t5/autocad-for-mac-forum/autocad-2018-per-mac-slow/m-p/7593772/highlight...

https://forums.autodesk.com/t5/autocad-for-mac-forum/auto-cad-2017-for-mac-high-sierra-launch-slow/m...

https://forums.autodesk.com/t5/autocad-for-mac-forum/autocad-mac-is-really-slow/m-p/7656936/highligh...

At first sight the solution was found, but it worked not for all users. You can try it yourself, maybe it will help in your case.

Maxim

[Anonymous]

Yeah, that didn't work for me at all… but thanks anyways!

Anyone got any other solution??

[Anonymous]

Hi,

just commenting to follow up, since I have the same issue and the provided fixes don't sadly work.

My original post with more info: https://forums.autodesk.com/t5/autocad-lt-forum/autocad-for-mac-slow-launch/td-p/7815974#M163684

BR,

Tommi

[john.vellek]

Hi @Anonymous,

Perhaps open Activity Monitor on your Mac and then launch AutoCAD. Do you see ADSSO running (perhaps more than one instance)?  Try Force Quitting that process. It might restart a couple times but keep turning them off.  After that does the speed improve?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

I have to ask… I've been searching for this ever since the OSX High Sierra was released, and nobody has a definitive solution yet… Is AutoDesk really looking in to the problem and trying to solve it?

Thank you for your time,

Jorge

[john.vellek]

HI @Anonymous,

I can assure you that although this seems to affect very few customers, the Dev team is definitely working on this issue.  Please tell me if you have tried re-setting the localhost or if you have monitored the ADSSO to see it that is where the problem is occurring.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi @john.vellek,

I have found the ADSSO in the Activity monitor and force-quit it.

Haven't seen it open since I've done that.

The problem doesn't exist now if I have a drawing open already. But if I close all drawings (not close AutoCAD, just the drawings), the problem is there again.

I have not reset the localhost because actually I have no idea how to do that.

Thank you very much, once again,

Jorge

[john.vellek]

Hi @Anonymous,

here are the instructions for the localhost:

• Quit AutoCAD 

• Open the Terminal window, and run the following script (you can copy and paste it in terminal and hit Enter):

      scutil --set HostName $(scutil --get LocalHostName)

• Input admin password if it asks for permission.

I doubt that will help though if closing the ADSSO works.  I will be talking with the Mac team this week  and will ask for a status update on this issue.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Yeah @john.vellek it didn't work either...

It stays in this for about 5 minutes. Loading.

Looking forward to your response,

Thank you,

Jorge

[john.vellek]

HI @Anonymous,

I am sorry this problem persists for you.  When you start AutoCAD, please run Activity Monitor and capture a Sample File for me.  You can email it to me at john.vellek@autodesk.com

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi,

killing the ADSSO-v2 (repeatedly, spawns back up again) does not help. Still ~3 minutes for it AutoCad to open.

While having the Activity Monitor on, AutoCad becomes unresponsive/hangs in the Activity Monitor as well.

I was sadly not able to take the sample file. Could you specify how you want the file? Do you want to the Sample Process from Autocad's process or the ADSSO or which one?

Thanks for your help!

Best Regards,

Tommi

[john.vellek]

HI @Anonymous,

I am sorry for your frustration with this issue. I have brought this to the team and they are investigating the cause and working towards a fix.  I appreciate your patience. I will post any possible work-arounds  or solutions as I become aware of them.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hello Autodesk,

We have just opened two brand new iMacs and are (trying) to run AutoCAD 2018LT on them. The operating system (High Sierra) and version of CAD etc are identical to that run on two Mac Book Pros recently, yet we face the same problem as all the people in this thread. having reviewed all the posts and tried all the suggested solutions, CAD still take 5mins PLUS to open. We need a fix ASAP.

Is there any further help available beyond the limited seen uptown March of this year????

Incredibly frustraiting.

Richard

[john.vellek]

Hi @Anonymous,

Did you per chance migrate data from the older Macs to the new ones?  We have been having problems duplicating this internally but one of our specialists finally was able to do so by migrating from one Mac to another.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

I am having this issue too and I did migrate my data from my old mac to my new macbook pro 2017. If the problem is a result of the migration, do you have a recommendation in this situation?

[Anonymous]

I should mention too that I tried the recommendations above with Terminal and force quitting that process in my activity monitor with no improvement of the sluggishness in Autocad. 

[maxim_k]

Hi Wenzel,

Do you have slow AutoCAD startup, or slow performance during editing, or both?
What if you disconnect from network, Internet?
If overall performance is slow - does this happens even in simple newly created drawings?