Cursor tooltip stuck on screen in ACA 2018

Cursor tooltip stuck on screen in ACA 2018

robglass
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Message 1 of 27

Cursor tooltip stuck on screen in ACA 2018

robglass
Enthusiast
Enthusiast

Autocad Architecture 2018

This box I guess from Auto Track or dynamic input won't go away. I have turned display autotrack tooltip off but it persists. When I first start a drawing all is normal but after selecting something or anything it stays on and follows the cursor. The only way it will turn off at all is to turn of dynamic Input. But I like dynamic input! If I turn dynamic input back on the box comes back on. When moving the cursor it's blank. When I stop moving the cursor some text from the previous command is in there.

This does not occur in ACA 2017.

Thanks for any ideas.

Bob

 

 2017-09-27_6-49-50.png

 

@robglass for clarity VStudley edited the original subject: Another "How do I make this go away?"

 

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3,135 Views
26 Replies
Replies (26)
Message 21 of 27

robglass
Enthusiast
Enthusiast

I just did a clean uninstall and reinstall. I did not install any updates. The problem no longer is present. I'm going to play with it more over the next few days but it looks as though something in one of the first updates causes this problem.

See Ken Naana's 10/4 response to kenn on the other thread with this issue.

 

Bob

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Message 22 of 27

Victoria.Studley
Autodesk
Autodesk
Accepted solution

Hi @robglass,

 

Thank you for the update. Has the issue returned since you've started running without the 2018.1.1 update installed?

 

Although I still haven't been able to reproduce this here on my system, I've logged the issue with the development team, so that they are aware that there may be an issue with the 2018.1.1 update and dynamic input.

 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.


Victoria Studley
Principal Experience Designer - Fusion Configurations
Join us in the Fusion Insider Program
Fusion Learn & Support | Fusion Documentation
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Message 23 of 27

robglass
Enthusiast
Enthusiast
All display acts normally *without* the update 2018.1.1 installed. No
persistent floating cursor display.
Bob

Message 24 of 27

robglass
Enthusiast
Enthusiast

Just an update. I installed the ACA2018 update .0.3 without installing the Autocad .1.1 update and ACA works fine. Looks like the ACAD.1.1 is the culprit for this issue.

 

Bob

Message 25 of 27

matt.worland
Advisor
Advisor

I am too having this issue with 1.1. Any updates on this?

If my reply was helpful, please give a "Thumbs Up" or "Accept as Solution"
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Message 26 of 27

Oilymo
Collaborator
Collaborator

Just for reference we've been experiencing this since ACA 2009.  A restart clears it

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Message 27 of 27

Victoria.Studley
Autodesk
Autodesk

Hi @matt.worland,

 

This is still being investigated by the development team. There are no other updates I can provide at this time, but I'll be sure to circle back here if this is addressed in a future update.

 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.


Victoria Studley
Principal Experience Designer - Fusion Configurations
Join us in the Fusion Insider Program
Fusion Learn & Support | Fusion Documentation
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