Reviewing a customer day per day usage I recognized that users prefer the following workflow creating ECOs:
- Rightclick the entity to change (file, item) -> Add to Change Order -> Add to New...
- Fill the General Tab and hit save - the user suggests that all is set (the entity to change has been preselected).
- Submit
Now - the distribution list hasn't been set correctly and the routing might reach out to the wrong people.
So, the distribution-list selection should be one of the primary selections on the General tab. The details or individual editing of the list may remain on the routing tab.
