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Vault Professional Client 2024 - reinstall blocked

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Message 1 of 4
Joshua_claytonWV5WP
205 Views, 3 Replies

Vault Professional Client 2024 - reinstall blocked

I installed Vault Professional Client 2024 this morning and had issues with virus protection deleting the SDK installer.
Upon uninstalling via the Control Panel, rebooting, then trying to install it again I get the following error.

Joshua_claytonWV5WP_0-1720205247049.png

 

Are there some orphaned files I need to delete somewhere to allow this to continue?

 

EDIT: I followed these instructions, but the last remaining advise is to reinstall Windows? ๐Ÿ™„

3 REPLIES 3
Message 2 of 4

Have you tried to use tool from this link Fix problems that block programs from being installed to look for any leftovers to unistall? It is mentioned here as way to uninstall Autodesk software - https://www.autodesk.com/support/download-install/individuals/manage/uninstall-autodesk-software

Regards,
Arek

Arkadiusz Sukta
Technical Support Specialist

Customer Technical Success
Message 3 of 4

I went through the process of uninstalling and deleting ALL Autodesk software and I get the exact same error?

I'm running out of ideas and I don't want to have to reinstall Windows!

Message 4 of 4

The Microsoft Removal Tool was the fix here.

I had to get my IT department to whitelist it from our Anti-Virus first, though.

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