Dear all, if I try to drag and drop a PDF into Vault. Vault show zero progress and freezes. I'm running Vault Professional 2018. The file is rather small and comes from my desktop. I already cleared my %temp%.
Thank you,
@Toon.Broothaerts We get this issue every month or so (less than 100 active users in our Vault). The fix/workaround is to log in to your Vault Server and open command prompt, then type "iisreset". After the IIS is reset, which should take a few seconds, you should be good to check in any PDFs again.
We are still working out the details on why this happens. I guess you could try re-installing your Adobe iFilter on the server as well.
No, I've moved on since then, but I would say this issue is on the verge of what lies in Autodesk's responsibility, and there is not enough attention being brought to it by users. It is an issue with the iFilter software at the job processor or server. That's all I know and where I would focus talks with a reseller or consultant that may know how to upgrade it or try a different brand.
