Error when editing "Saved Search Folder",

Lars_Greft
Advocate

Error when editing "Saved Search Folder",

Lars_Greft
Advocate
Advocate

Since a month or so I can't edit my saved search folders, everytime I try to edit one Vault reports an unexpected error and closes. This happens after "Please wait for the grid to populate.", it only shows an orange cross.

This happens for every search folder I have, other colleagues in my department don't have this problem.

I also already tried to delete the search folder and make new ones, but the same problem occurs.

 

Has this happened before to someone? And how can this problem be solved?

 

Vault search folder error.jpg

 

Autodesk Vault Professional 2021

Version: 26.1.152.0

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johannes.bauer
Autodesk Support
Autodesk Support
Accepted solution

Hi @Lars_Greft 

Can you review this article and see if that helps?

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Column-Headers-get...



HTH
-Johannes

Customer Technical Success
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arkad_s
Autodesk Support
Autodesk Support

Please try workaround from https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Column-Headers-get...

Edit - I didn't refresh before posting this and see the same was already suggested.

Arkadiusz Sukta
Technical Support Specialist

Customer Technical Success
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Lars_Greft
Advocate
Advocate

I just tried resetting Application Preferences, but that didn't help.

 

If I follow these steps, will the removed folders automatically be made again when restarting Vault? Because I don't have the permission to install Vault updates, and I don't want to remove something and not being able to recover it myself.

 

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johannes.bauer
Autodesk Support
Autodesk Support

Yes, but the information like saved searches and shortcuts as well as servernames will be need to repopulated.



HTH
-Johannes

Customer Technical Success