2018.2 Copy Design - Unhandled Exception error

2018.2 Copy Design - Unhandled Exception error

karthur1
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2018.2 Copy Design - Unhandled Exception error

karthur1
Mentor
Mentor

When I use the "new" Copy design, I get an "unhandled Exception" error when I try to resize the UI.  If I select a file and place it in the grid, I no longer get the error.  See screencast video below.

 

I am using Vault Pro 2018.2 Update (Build 23.2.3.0)

 

Thanks,

Kirk

 

 

 

 

 

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Message 2 of 6

Senthil_Kumar
Autodesk
Autodesk

@karthur1 Kirk,

 

I am unable to get that error in my Windows 10 systems. I tried Vault 2019 on Windows 7 as well and not seeing the error there as well.

 

 



Senthil Kumar
Development Manager,
Autodesk, Inc.


Be sure to check out the Vault Help!
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Message 3 of 6

karthur1
Mentor
Mentor

I just did a rebuild on my Vault Pro install. Issue persists.  

 

For what its worth, I still have 2017 Copy Design installed.  Tried the same workflow with it and no error.

 

Kirk

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Message 4 of 6

Senthil_Kumar
Autodesk
Autodesk
Is it just your machine?


Senthil Kumar
Development Manager,
Autodesk, Inc.


Be sure to check out the Vault Help!
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Message 5 of 6

karthur1
Mentor
Mentor

As far as I can tell, yes, just this one machine.  However, this is the only Win 7x64 machine that I can find here.  Everyone else is Win10 here.

 

I just tried it again this morning after a reboot and problem is still there.  Doesn't really cause any problems that I can see.

 

Thanks

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Message 6 of 6

Senthil_Kumar
Autodesk
Autodesk

Thanks for the reply Kirk. I will also try with some other Win 7 machines to see if i can reproduce it and update you.



Senthil Kumar
Development Manager,
Autodesk, Inc.


Be sure to check out the Vault Help!
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