How to activate your product for versions 2024 and beyond

[LeoWarren-EDU]

From version 2024, Autodesk software is now activated from a web page launched when you open Autodesk software for the first time or when not signed in to the software. This webpage will prompt you to sign in with your AutodeskID before returning you to the application.

Steps to activate your product:

1. Launch the Autodesk product.

2. Select Sign in with your Autodesk ID.

 a. If you don't see the Let's Get Started Screen (see below), follow this guide to reset your licensing method.

3. Sign In with your Autodesk ID.

4. Click Go to product.

a. If prompted, click Open Autodesk Identity Manager.

5. The Autodesk product will then launch on the start screen.

 

[LeoWarren-EDU]

Hi @cajejig627,

The trial intake page should look like this:

Can you try using a different web browser using incognito/inPrivate mode? This should remove any cache or extension issues.

[trgalovic_alma_at]

 

[LeoWarren-EDU]

Hi @trgalovic_alma_at,

Can you try the solutions in this article? As this is a fairly general error message there are a few checks and possible solutions.

Please feel free to reach out if none of them resolve the issue,

All the best,

[stephchin27]

I have the short-term free trial, and after I sign in with my autodesk ID, I get a small pop-up window that says "Let's get you signed for the latest version. No active subscription or trial could be found for this email address" with 2 options that say "Get free trial" or "Buy Now'. When I try closing this window, an error message pops up that says that the license manager isn't functioning or it's been installed improperly. I've tried uninstalling and reinstalling everything. Please let me know what else I can do.

[stephchin27]

I just saw the article you linked above - I'm going to try following the troubleshooting tool

[stephchin27]

After trying the troubleshooting tools, I'm still getting the same error message.

[LeoWarren-EDU]

Hi @stephchin27,

Have you tried updating the Autodesk Licensing service and SSO updates?

These should be available in your Autodesk Account.

Please feel free to reach out if you have any questions,

All the best,

[quangdoanksdt]

ok ok 😁

[LeoWarren-EDU]

Hi @quangdoanksdt,

I'm just checking in and making sure everything is okay. Can I help you with you anything?

If you have any questions, please feel free to reach out,

[pontielisha]

Help me get my serial number for product key 225P1 kindly

[LeoWarren-EDU]

Hi @pontielisha,

No serial numbers are needed for Trials - Just sign in with your AutodeskID (Autodesk Account).

If you are not seeing a sign-in option, I'd recommend checking out this article.

Please feel free to reach out if you have any further questions,

All the best,

[falckin]

I’m just tried downloading it and an error popped up help me please

[LeoWarren-EDU]

Hi @falckin,

Can you share a screenshot of the error message?

All the best,

[LeoWarren-EDU]

Hi @falckin,

Do you still require any assistance? Please feel free to reply to this post and I'd be happy to help you,

All the best,

[brijeshkumar92396]

Details removed by @LeoWarren-EDU to protect personal data.

[LeoWarren-EDU]

Hi @brijeshkumar1,

Welcome to the Autodesk Trial Connect Community!

How can I help you get started with a trial? Any further details or screenshots of the issues you are seeing would be really helpful.

I look forward to hearing from you,