Heatmap keeps turning back on

[Chad-Smith]

I am constantly finding that the heatmap colouring is turning back on. And I don't mean via the Heatmap toggle button on the toolbar. I mean all buttons/features are completely all off, but the rooms are still coloured as though the buttons/features are on.

To turn it off I need to actually turn the Heatmap on, and then turn it back off. I typically do this using Saved Views.

I can't yet identify any reason why this is happening, and I can't reproduce it on demand.

[jessica_smith]

Hi @Chad-Smith ,

I have not encountered this behavior before, but I will keep note of it should it come up again. If you are able to reproduce this behavior, please let me know so I can document it for the team to investigate further.

Is this behavior happening in multiple facilities, or is it just a single facility in Tandem? 

[Chad-Smith]

Thanks Jessica. It looks like it might be based on time, as it does it with no interactions.

I have captured a recording and put it through the Feedback portal.