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Heatmap keeps turning back on

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Message 1 of 3
Chad-Smith
327 Views, 2 Replies

Heatmap keeps turning back on

I am constantly finding that the heatmap colouring is turning back on. And I don't mean via the Heatmap toggle button on the toolbar. I mean all buttons/features are completely all off, but the rooms are still coloured as though the buttons/features are on.

 

To turn it off I need to actually turn the Heatmap on, and then turn it back off. I typically do this using Saved Views.

 

I can't yet identify any reason why this is happening, and I can't reproduce it on demand.

2 REPLIES 2
Message 2 of 3
jessica_smith
in reply to: Chad-Smith

Hi @Chad-Smith ,

 

I have not encountered this behavior before, but I will keep note of it should it come up again. If you are able to reproduce this behavior, please let me know so I can document it for the team to investigate further.

 

Is this behavior happening in multiple facilities, or is it just a single facility in Tandem? 


Jessica Smith
Customer Engagement Specialist, Autodesk Tandem
Autodesk Tandem | Subscribe Now! | Autodesk Tandem Resources

Message 3 of 3
Chad-Smith
in reply to: Chad-Smith

Thanks Jessica. It looks like it might be based on time, as it does it with no interactions.

I have captured a recording and put it through the Feedback portal.

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