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Unable to sign in

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Message 1 of 3
Anonymous
257 Views, 2 Replies
‎03-23-2019 10:46 AM
‎03-23-2019 10:46 AM

Unable to sign in

Unable to proceed ahead of the sign in option. Nor able to log into the account neither able to "Start test drawing".

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david.lau
Community Manager
in reply to: Anonymous
‎03-25-2019 09:58 AM
‎03-25-2019 09:58 AM

NOTE: The SketchBook Login screen uses web code from Internet Explorer 11.

 

 

Please download Internet Explorer 11 on your computer.

 

https://support.microsoft.com/en-ca/help/18520/download-internet-explorer-11-offline-installer

 

Once installed, run it once and set as default and try to run SketchBook.



David Lau
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david.lau
Community Manager
in reply to: david.lau
‎03-25-2019 10:00 AM
‎03-25-2019 10:00 AM

https://www.laptopmag.com/articles/ie-emergency-patch



David Lau
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