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Tools Menu Missing on tablet version

5 REPLIES 5
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Message 1 of 6
Anonymous
472 Views, 5 Replies

Tools Menu Missing on tablet version

I've used Sketchbook for mobile (version 5.1.5) on my Galaxy A40 mobile phone for a while without any issue. I've recently purchased a Galaxy Tab A and was surprised to discover that the same version of Sketchbook lacks the tools that reside inside the tools menu on my phone, such as the selection tool, draw styles and gallery access.

5 REPLIES 5
Message 2 of 6
Anonymous
in reply to: Anonymous

Attached a screenshot from the phone (in color) with the full tool menu, and a picture of what it looks like on the tablet (b/w) with most of the tools missing.

Message 3 of 6
david.lau
in reply to: Anonymous

This issue has been reported to the development team.  This is a know issue if you are using a certain language scripts.  

 

a.  Can you try changing language setting to English?

b.  What language are you using on the 'tablet' (not phone)?

 

 



David Lau
Message 4 of 6
david.lau
in reply to: Anonymous

This issue has been reported to the development team.  This is a know issue if you are using a certain language scripts.  

 

a.  Can you try changing language setting to English?

b.  What language are you using on the 'tablet' (not phone)?

 

 



David Lau
Message 5 of 6
Anonymous
in reply to: david.lau

The interface language on the tablet was Hebrew. Switching it to English
solved the issue. Thanks for your help!
Message 6 of 6
david.lau
in reply to: Anonymous

My mistake...I had to edit this post...



David Lau

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