SketchBook Forum
Hello Sketchbook Community Members! Sketchbook started a new exciting endeavor. This forum is now read-only mode. Please visit the new Sketchbook Help Center, https://help.sketchbook.com/ in the future. Happy sketching!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sketchbook Wont Open on Second Monitor

3 REPLIES 3
SOLVED
Reply
Message 1 of 4
dragonbrushstudio
1300 Views, 3 Replies

Sketchbook Wont Open on Second Monitor

Hello. I used to be able to open Sketchbook (for Mac) on my Cintiq after working with it. Now It will only open on my main computer monitor and have to drag the workspace to the Cintiq every time! It's very frustrating and wastes time I need to work. What has changed since it used to work is this...I had to downgrade my Mac OS since the new upgrade has made my old Cintiq useless. However I don't see why Sketchbook wont open on the Cintiq like it used to, it's been able to do this for 3 OS's. P.S. I am currently aback to High Sierra. 

Thanks!

3 REPLIES 3
Message 2 of 4

What is the exact model of your Cintiq and what driver are you using?


I would go here:  https://www.wacom.com/en-us/support/product-support/drivers

 

Then click on Older Versions and try an older version of the driver.  If you plan to go back to Mojave, I would use this one:  Driver 6.3.31-3.

 

But because you already spent time downgrading back to High Sierra, please stay on that OS so I can test it out a bit more.  i.e. I need to know your model of Wacom tablet. 

 



David Lau
Message 3 of 4

Hello David;

Thanks for the reply! I figured things out, it was an issue with Mission Control. I had to deselect “displays have separate spaces”, and that fixed the issue. Sketchbook now opens on the Cintiq again. As for my Cintiq, it is the 21UX 1st generation. Wacom and Apple pretty much told me that as of 10.14.5 it is useless, which I found out to be true. I downgraded, but lowly managed to get back up to 10.14.4 before the problems started and I guess I’m staying there for the foreseeable future. So you suggest drive 6.3.31-3? Do you think it will work? I’d hate to have problems again after finally getting things up and running.

Since I have you here, I used to be able to increase/decrease brush sizes with the Cintiq pen but since I had to reinstall everything I forgot how to set that up. Could you tell me how?

Best;
Henry


Message 4 of 4

Map Express key to [  &  ] :  See:  https://www.youtube.com/watch?v=Pk7h8bA2ozw

 

Under Preferences are the Hotkey Shortcuts.

 

IMHO, once you are setup on the Cintiq, I wouldn't change a thing because you are running an older tablet.

 

Brush Hotkey.png



David Lau

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Technology Administrators


Autodesk Design & Make Report