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sketchbook opens in full white screen & no task bar, tool bar, title bar, menu bar.

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Message 1 of 2
Anonymous
259 Views, 1 Reply

sketchbook opens in full white screen & no task bar, tool bar, title bar, menu bar.

Friends, I encounter a problem suddenly. Until it sketchbook was working fine. Now when i open the sketchbook it opens in full screen and there is no other things appears. Only white screen is visible, no menu bar, title bar or tool bar, colour pallet, brush selection or task bar is visible. So i took a screenshot and then opened the screenshot, in that screenshot everything is fine and good but actually nothing in my screen. Friends,I have attached the video and screenshot have a look of it or use this link to watch it https://drive.google.com/file/d/1fTCQAiehcR3Zt_MX_XNYVnLzm_Kjb2ll/view?usp=sharing  and give some suggestion or solution. Please help me to resolve this issue...

 

My system requirements are good, i restarted my computer and even uninstalled and installed it and again same thing happens...

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Message 2 of 2
david.lau
in reply to: Anonymous

Please use the "Desktop" version that can be downloaded here:

 

https://www.autodesk.com/products/sketchbook/free-download

 

The version from the Windows store is designed for computers with a stylus.  i.e. Microsoft Surface.



David Lau

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